Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)

8.3

69 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)
Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)
Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)
Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)
Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to cordially welcome you to the Yokohama Bay Sheraton Hotel & Towers. As a member of the Starwood Hotels & Resorts family, the Yokohama Bay Sheraton Hotel & Towers is part of a network dedicated to providing you with total satisfaction with your accommodation. Those staying at the hotel are welcome to hire a car directly from our reception and can use hotel parking during their stay. Wireless connection to the internet is available in the hotel's public rooms. Dine with your friends in the gourmet eatery or spend a relaxing evening in the leisurely bar.

Hotel data

Hotel built in: 1998, Last partial renovation: 2018, Number of floors: 28, Trade fair/Conference hotel, Number of rooms: 1072, Number of double rooms: 17, Number of twin-rooms: 276, Number of suites/appartments: 10,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi):

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Indoor swimming pool:
  • Outdoor swimming pool:
  • Sauna:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Radio
  • TV remote control
  • Cable TV
  • Telephone in the bathroom
  • Desk
  • Bathroom with bathtub
  • Minibar
  • Room safe
  • Bathrobes
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Temperature controls:
  • Kitchenette
  • Fridge
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing machine
  • Express check-out
  • Classic concierge service
  • Free daily newspapers
  • Hairdresser/Barber
  • Business Center
  • Air conditioning in public areas
  • Ice machine
  • Conference facilities for up to 5 people

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Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)

Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi): Location and distance

Center: 3.00 km - Yokohama

Airport: 17.00 km

Frequently asked questions about Yokohama Bay Sheraton Hotel & Towers...

How was the Yokohama Bay Sheraton Hotel & Towers rated on average?
On average, the Yokohama Bay Sheraton Hotel & Towers was rated 8.3 by 69 former guests.
How far is the distance to the nearest airport?
The nearest airport is 17 kilometers from the Yokohama Bay Sheraton Hotel & Towers.
Is the hotel Yokohama Bay Sheraton Hotel & Towers centrally located?
The Yokohama Bay Sheraton Hotel & Towers is approximately 3 kilometers from the city center.
Is there parking for hotel guests at the Yokohama Bay Sheraton Hotel & Towers?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Yokohama Bay Sheraton Hotel & Towers?
Breakfast is not available at the Yokohama Bay Sheraton Hotel & Towers.
Is it possible to cancel the booking at the Yokohama Bay Sheraton Hotel & Towers free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Yokohama Bay Sheraton Hotel & Towers?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

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Evaluations of Yokohama Bay Sheraton Hotel & Towers (Yokohama-shi)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
69 Evaluations 48 including comments:
8.3 / 10

anonymous between 30 and 40 years

03.09.18

10 Excellent

Positive airport bus will be the best service. good for a foreigner to have business trip

anonymous between 40 and 50 years

14.07.18

5.3 Sufficient

Negative - I did the booking for early check in and they didn’t have any room available until 14:00 hrs. - Though I came back for check in at 20:00 hrs they offer me a smoking room even I mentioned I want a no smoking room

corporate customer over 60 years

19.06.18

9.2 Excellent

Positive Great location near rail and subway transportation, many stores, restaurants and bars; easily walkable to nearly everywhere you need to go. Hotel is very clean and staff is both English speaking and extremely helpful. Always first choice when in Yokohama

corporate customer over 60 years

09.04.18

9.2 Excellent

Positive Come to Yokohama main train station, convenient to subways, restaurants, bars and shopping. Staff is English speaking and very helpful Negative There was nothing to not like except wish was cheaper.

corporate customer between 30 and 40 years

12.03.18

7.7 Good

Positive friendliness of the hotel staff Negative smoking room