Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel The Ritz-Carlton Shenzhen

Center 1.00 km Train station 9.10 km Airport 28.00 km
9.1

30 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel The Ritz-Carlton Shenzhen
Hotel The Ritz-Carlton Shenzhen
Hotel The Ritz-Carlton Shenzhen
Hotel The Ritz-Carlton Shenzhen
Hotel The Ritz-Carlton Shenzhen
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to warmly welcome you to the The Ritz-Carlton Shenzhen. As a member of the Marriott family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests arriving by car are welcome to use the hotel's available parking spaces. Don't forget to check out your own daily newspaper free of charge. Make yourself at home Guests of our hotel may find it convenient to use the elevator to the upper floors. The lobby in the entrance is sure to make a great first impression. The bistro-café is an ideal meeting place for family. Where you will stay Staying cool won't be a problem thanks to our rooms with air conditioning . Take advantage of our minibar stocked with delicious goodies. Further conveniences consist of a hair-dryer, a landline and cable. All rooms in our hotel have Pay TV. Newspapers that contain international news are available in each of the rooms. Other room amenities are a safe and a kettle (for making coffee). The in-room entertainment consists of a radio. Turn it on and let the party begin. A refrigerator is included in your room. Our guests are provided with DVD-players in their rooms. Our bathrooms all have a bathtub for your enjoyment. Every single room is equipped with a hair-dryer and a robe.

Hotel data

Hotel built in: 2008, Number of floors: 28, Number of rooms: 2177, Number of suites/appartments: 43, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel The Ritz-Carlton Shenzhen:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Beauty parlor:
  • Fitness centre:
  • Breakfast:
  • Kosher food available
  • Café/Bistro
  • Halal food available
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Radio
  • DVD player
  • TV with international news channel
  • CD Player
  • TV remote control
  • Voicemail
  • Cable TV
  • Pay TV
  • Telephone in the bathroom
  • WiFi in all rooms
  • Bathroom with bathtub
  • Desk
  • Minibar
  • Room safe
  • Bathrobes
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Limousinenservice
  • Express check-out
  • Classic concierge service
  • Free daily newspapers
  • Hairdresser/Barber
  • Secretarial services
  • Business Center
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • Number of conference rooms: 11
  • Conference facilities for up to 16 people

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Hotel The Ritz-Carlton Shenzhen

Hotel The Ritz-Carlton Shenzhen: Location and distance

Center: 1.00 km - Shenzhen

Airport: 28.00 km - Shenzhen Bao'an International Airport

Train station: 9.10 km - Shenzhen North Railway Station

Frequently asked questions about Hotel The Ritz-Carlton Shenzhen

How was the Hotel The Ritz-Carlton Shenzhen rated on average?
On average, the Hotel The Ritz-Carlton Shenzhen was rated 9.1 by 30 former guests.
How far is the distance to the nearest train station?
The nearest train station is 9.1 kilometers from the Hotel The Ritz-Carlton Shenzhen.
How far is the distance to the nearest airport?
The nearest airport is 28 kilometers from the Hotel The Ritz-Carlton Shenzhen.
Is the hotel Hotel The Ritz-Carlton Shenzhen centrally located?
The Hotel The Ritz-Carlton Shenzhen is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Hotel The Ritz-Carlton Shenzhen?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Hotel The Ritz-Carlton Shenzhen?
Is it possible to cancel the booking at the Hotel The Ritz-Carlton Shenzhen free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel The Ritz-Carlton Shenzhen?
The hotel offers the following payment options:
  • Discover
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • Visa

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Evaluations of Hotel The Ritz-Carlton Shenzhen

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
30 Evaluations 19 including comments:
9.1 / 10

corporate customer between 40 and 50 years

30.03.18

10 Excellent

Positive Excellent Hotel, Highly Recommended! Very friendly staff, world class service, best meals, super comfortable room with attention to the smallest details. Pure Luxury. Will come back here again and again.

anonymous between 50 and 60 years

06.06.16

10 Excellent

Positive Very good service and room quality. Perfect

group traveler between 30 and 40 years

26.08.15

3.3 Appealing

Positive i like friendliness service ! Negative i Don't like any discriminatory treatment!

corporate customer between 40 and 50 years

12.02.15

10 Excellent

Positive The staff there were very friendly and polite. Thanks a lot for the warm hospitality.

corporate customer between 40 and 50 years

08.02.15

9 Excellent

Positive Overall, it's a very good place to have business trip. Very good breakfast, bed and quiet. Negative But no in door swimming pool. It's unbelieveable.