Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss)

Rheinallee 1, 41460 Neuss - Hammfeld
Center 2.00 km Train station 3.00 km Airport 71.07 km
7.9

163 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss)
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ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss)

  • Free WiFi
  • Free use of the sauna
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

Swissotel Duesseldorf/Neuss is located in Neuss on the left bank of the Rhine river. Düsseldorf is located directly opposite. Enjoy the enchanting skyline of the North Rhine Westphalian capital and get the opportunity for a city trip. The metro or tram is just 300 meters away, the motorway nearly 3 kilometres.

Your accommodation at a glance

The premises of the City Hotel are tastefully decorated and furnished in an upscale way. They are spacious and decorated in warm, bright colours.

Look forward to an international audience

The restaurant Riverside offers regional specialties and an international cuisine. There is also a brunch with seasonal dishes on Sundays and public holidays. The stylish bar serves delicious drinks and you will get to know international guests.

Hotel data

Hotel built in: 1982, Last complete renovation: 2022, Number of floors: 17, Trade fair/Conference hotel, Number of rooms: 246, Number of singlerooms: 1, Number of suites/appartments: 2, Number of non-smoking rooms: 246, Hypoallergenic rooms: 246, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss):

Japan Credit Bureau Visa Mastercard American Express

Service & facilities

  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby
  • Marked disabled parking space
  • Coach parking space at hotel
  • Car park is directly by hotel
  • Hotel-owned car park Price/Hour 2,50 EUR
  • Hotel-owned car park Price/Day 17,00 EUR
  • Garage in hotel Price/Hour 3,00 EUR
  • Garage in hotel Price/Day 24,00 EUR
  • Parking Price/Hour 2,50 EUR
  • Car park is 3-minutes walk away
  • Garage is 2-minutes walk away
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of entrances
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Building meets all current local/state/country building codes
  • Guest rooms accessed by interior entrances
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Hotel staff trained in first aid
  • Smoke detectors in all rooms
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Guest room doors self-closing
  • Indoor swimming pool:
    Open 07:00 - 22:00
  • Fitness centre:
  • Breakfast: 06:30 - 10:30
  • Vegetarian food available
  • Hotel bar
  • Wholefood available
  • Restaurant(s): 1
    18:00 - 22:00
  • Offdays: Sa,Su

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • TV with international news channel
  • Satellite TV
  • CD Player
  • TV remote control
  • Telephone on the desk
  • Fax
  • Room safe
  • Desk
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • Temperature controls:
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Free WiFi
  • Free use of the sauna
  • 1 bottle of mineral water
  • Express check-out
  • Free daily newspapers
  • Business Center
  • Large dogs permitted: Price/Day: 10,00 EUR
  • Pets permitted: Price/Day: 10,00 EUR
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 23
  • Conference facilities for up to 2500 people

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Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss)

Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss): Location and distance

Show hotel on map

Center: 2.00 km - Neuss

Airport: 71.07 km - Dortmund Airport (DTM)

Train station: 3.00 km - Neuss Hauptbahnhof

Highway: 2.60 km - A57 - Neuss-Hafen

Frequently asked questions about Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss)

How was the Hotel Crowne Plaza DUSSELDORF - NEUSS rated on average?
On average, the Hotel Crowne Plaza DUSSELDORF - NEUSS was rated 7.9 by 163 former guests.
How far is the distance to the nearest train station?
The nearest train station is 3 kilometers from the Hotel Crowne Plaza DUSSELDORF - NEUSS.
How far is the distance to the nearest airport?
The nearest airport is 71.1 kilometers from the Hotel Crowne Plaza DUSSELDORF - NEUSS.
Is the hotel Hotel Crowne Plaza DUSSELDORF - NEUSS centrally located?
The Hotel Crowne Plaza DUSSELDORF - NEUSS is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Crowne Plaza DUSSELDORF - NEUSS?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
  • Coach parking space at hotel
  • Car park is 3-minutes walk away
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Crowne Plaza DUSSELDORF - NEUSS?
At the Hotel Crowne Plaza DUSSELDORF - NEUSS, breakfast is served from 06:30 to 10:30.
Is it possible to cancel the booking at the Hotel Crowne Plaza DUSSELDORF - NEUSS free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Crowne Plaza DUSSELDORF - NEUSS?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Visa
  • Mastercard
  • American Express

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Evaluations of Hotel Crowne Plaza DUSSELDORF - NEUSS (Neuss)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
163 Evaluations 93 including comments:
7.9 / 10
82 % of the HOTEL INFO guests recommend this hotel
Date Best rating

group traveler over 60 years

14.10.17

8.8 Very good

Positive Out of the way hotel you need a taxi or walk to the metro (10min) staff are friendly and helpful, plenty of parking. Negative Rooms in need of refurbishing, restaurant expensive and not to my taste.

corporate customer between 30 and 40 years

10.04.12

7.5 Good

Positive Nice and freshly refurbished hotel Negative Staff is friendly, but rather incompetent - getting an ironing board was a major issue and cost me some time. Breakfast is expensive.

corporate customer over 60 years

13.06.09

10 Excellent

Negative No free-of-charge Internet access.

group traveler over 60 years

15.12.08

8.7 Very good

Negative The confirmed price was disputed by the hotel. although they agreed to accept the confirmed price of €133 per night including breakfast they had intended to charge €100 per night more.

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