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HOTEL INFO Stars

Hotel Silken Al-Andalus Palace (Seville)

Center 2.00 km Train station 4.00 km Airport 61.17 km
8.4

94 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Silken Al-Andalus Palace (Seville)
Hotel Silken Al-Andalus Palace (Seville)
Hotel Silken Al-Andalus Palace (Seville)
Hotel Silken Al-Andalus Palace (Seville)
Hotel Silken Al-Andalus Palace (Seville)
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business tariff details
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business tariff
€0.00
Single room Price from: €110.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Silken Al-Andalus Palace (Seville)

  • Free WiFi
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Check-in: from 02:00 p.m.

The Hotel Silken Al-Andalus Palace is a modern, well-lit establishment with 623 rooms and renewed in 2006. It has good access from the centre of Seville, located among the gardens of Heliopolis district and near Maria Luis Park and its main square (Plaza de España). This Sevillian hotel makes it good for the guest to walk around its more than 15,000 m² garden surface, take a relaxing bath in its unique swimming-pool, rest in its spacious rooms with free connection to the Internet or taste a glass of wine in its piano-bar.

It is the only hotel in Spain that has a whole floor furnished and decorated by prestigious Victorio & Lucchino: 9 luxurious, exclusive suites to enjoy oneself, works of art, oriental furniture, plasma screen TVs, wood and glass baths, sound equipment and private check-in service which help create a deluxe, sophisticated atmosphere. This hotel that radiates light, is visitor sensitive, and offers all types of comforts, sophistication and exclusivity.

 It only takes 10 minutes to get to the hotel from the historical centre of Seville and there is easy access from the AVE (High Speed Train) station and the airport.

The Silken Al Andalus has been officially recognized by the Chinese government tourist agency with the QSC seal, equivalent to the Q Quality Tourism in our country. The Silken Al Andalus is one of only two hotels in Spain that have this certification and has been outstanding quality as travel service provider, according to the criteria of excellence required for Chinese tourism, specifically by the China National Tourism Administration The QSC-China Outbound Tourism Quality Service Certification Program- program highlights the quality of tourism service providers around the world, this seal of quality, guaranteed level of authority is directed and supported by the China Association of Travel Services (CATS ), in collaboration with other related agencies tourism sector in China. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1991, Last complete renovation: 2020, Last partial renovation: 2020, Number of floors: 5, Family hotel, Cycling/Biker hotel, City hotel, Trade fair/Conference hotel, Non-smoking hotel, Holiday hotel, Women's hotel, Business hotel, Gay and lesbian-friendly hotel, Health and beauty hotel, All-season opened, Number of rooms: 623, Number of double rooms: 623, Number of twin-rooms: 268, Of which have a double bed: 280, Of which are suitable as three-bed rooms: 34, Of which are suitable as four-bed rooms: 8, Number of suites/appartments: 6, Number of junior suites: 11, Number of rooms with air conditioning: 623, Number of luxury rooms: 500, Number of non-smoking rooms: 10, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 12:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Silken Al-Andalus Palace (Seville):

Visa Japan Credit Bureau American Express Mastercard Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Sunbathing lawn
  • Garden/Park
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • Executive/Business floor
  • Public internet terminal:
  • WiFi with internet access in lobby
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Coach parking space at hotel
  • Hotel-owned car park Price/Day 17,00 EUR
  • Parking Price/Day 17,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Sprinkler system
  • Video surveillance of hallways
  • Security guards
  • Fire alarm
  • Seating
  • Sightseeing tours
  • Background music
  • Outdoor swimming pool:
    Open 11:00 - 20:00
  • Fitness room:
  • Health and beauty center: 08:00 - 21:00
  • Beauty parlor: 08:00 - 21:00
  • Breakfast: 07:00 - 11:00
  • Café/Bistro
  • Vegetarian food available
  • Breakfast with Chinese dishes
  • Diabetic food available
  • Wholefood available
  • Hotel bar
  • Restaurant(s): 2
    12:00 - 16:30
    19:00 - 00:00
  • Waiter-Service
  • Menu
  • Main-dishes
  • Chop sticks
  • Menu

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • TV remote control
  • Telephone by the bed
  • Radio
  • Telephone on the desk
  • Telephone in the bathroom
  • Pay TV
  • TV with international news channel
  • Internet TV
  • Satellite TV
  • DSL/Broadband internet access in 623 rooms
  • Full-length mirror
  • Windows for opening
  • Bathroom with shower
  • Seating area
  • Emergency information
  • Hairdryer
  • Bathroom with bathtub
  • Separate luggage storage
  • Desk
  • Plan of emergency exits
  • Make-up mirror
  • Soundproof windows
  • Room safe
  • Centrally controlled air conditioning
  • Temperature controls:
  • Waterboiler
  • Closet
  • Coat-hook in bathroom
  • Soundproof door
  • Reading light
  • Complimentary slippers provided in room

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Baby-Sitting Price/Hours: 15,00 EUR
  • Free WiFi
  • Free use of an internet terminal
  • Car rental
  • Classic concierge service
  • Limousinenservice
  • Sightseeing tours
  • Shuttle service to the trade fair:
  • Pets not allowed
  • Hairdresser/Barber
  • Business Center
  • Hotel safe
  • Safety deposit boxes at reception
  • ATM
  • Air conditioning in public areas
  • Welcome booklet in Mandarin
  • Adaptor for Chinese/US plugs
  • Pharmacy
  • Trips
  • Information-Service
  • DSL/Broadband internet access in all conference rooms
  • Number of conference rooms: 21
  • Conference facilities for up to 3230 people
  • Elevator-service available

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Hotel Silken Al-Andalus Palace (Seville)

Hotel Silken Al-Andalus Palace (Seville): Location and distance

Center: 2.00 km - Sevilla

Airport: 61.17 km - Tomás Fernández Espada Airport

Train station: 4.00 km - Sevilla - Santa Justa Railway Station

Highway: 1.00 km - SE-30

Frequently asked questions about Hotel Silken Al-Andalus Palace (Seville)

How was the Hotel Silken Al-Andalus Palace rated on average?
On average, the Hotel Silken Al-Andalus Palace was rated 8.4 by 94 former guests.
How far is the distance to the nearest train station?
The nearest train station is 4 kilometers from the Hotel Silken Al-Andalus Palace.
How far is the distance to the nearest airport?
The nearest airport is 61.2 kilometers from the Hotel Silken Al-Andalus Palace.
Is the hotel Hotel Silken Al-Andalus Palace centrally located?
The Hotel Silken Al-Andalus Palace is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Silken Al-Andalus Palace?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Coach parking space at hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Silken Al-Andalus Palace?
Is it possible to cancel the booking at the Hotel Silken Al-Andalus Palace free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Silken Al-Andalus Palace?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club
  • Billing to corporate account possible
  • Travelers' checks

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Evaluations of Hotel Silken Al-Andalus Palace (Seville)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
94 Evaluations 61 including comments:
8.4 / 10

couple over 60 years

03.04.18

7.8 Good

Positive Good location as arrival stop from a fligt to andalusia tour, Nice decoration Negative Car parking price 14 Eur, not advised at arrival definitely too high and affecting general rating. Very bad feeling at leaving time.

group traveler between 40 and 50 years

03.05.13

9.7 Excellent

Positive Large room and bathroom, very comfortable bed. Excellent breakfast!; one of the best we have ever had in a 4* hotel. Very friendly and helpful staff. Hotel outside the downtown but no problem to get ther, appr. 10-15 minutes by bus (two bus lines just acr Negative Nothing. Very good quality service.