Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Sheraton Palo Alto Hotel

Train station 42.00 km Airport 22.00 km
7

61 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
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business tariff details
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Sheraton Palo Alto Hotel

  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Our whole team would like to happily welcome you to the Sheraton Palo Alto Hotel. The Starwood Hotels & Resorts family proudly welcomes you to the Sheraton Palo Alto Hotel! Guests arriving by car are welcome to use the hotel's available parking spaces. You don't want to leave your pets at home while travelling? No problem with this welcoming hotel - just bring them along! The public rooms in the hotel all offer WiFi. Enjoy a relaxing evening with family in our acclaimed dining room or the lively hotel bar.

Hotel data

Hotel built in: 1973, Last complete renovation: 2021, Last partial renovation: 2017, Number of floors: 4, Trade fair/Conference hotel, Number of rooms: 10614, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Sheraton Palo Alto Hotel:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Outdoor swimming pool:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Radio
  • TV remote control
  • Voicemail
  • Cable TV
  • Fax
  • Desk
  • Bathroom with bathtub
  • Room safe
  • Bathroom with shower
  • Bathrobes
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Temperature controls:
  • Kitchenette
  • Fridge
  • Microwave
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Washing machine for guests
  • Laundry service
  • Free WiFi
  • Express check-out
  • Classic concierge service
  • Free daily newspapers
  • Store/Mini supermarket
  • Business Center
  • Pets permitted:
  • Vending machine for beverages
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Ice machine
  • Number of conference rooms: 14
  • Conference facilities for up to 11 people

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Sheraton Palo Alto Hotel

Sheraton Palo Alto Hotel: Location and distance

Airport: 22.00 km - Norman Y Mineta San Jose International Airport

Train station: 42.00 km - CalTrain

Frequently asked questions about Sheraton Palo Alto Hotel

How was the Sheraton Palo Alto Hotel rated on average?
On average, the Sheraton Palo Alto Hotel was rated 7 by 61 former guests.
How far is the distance to the nearest train station?
The nearest train station is 42 kilometers from the Sheraton Palo Alto Hotel.
How far is the distance to the nearest airport?
The nearest airport is 22 kilometers from the Sheraton Palo Alto Hotel.
Is there parking for hotel guests at the Sheraton Palo Alto Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Sheraton Palo Alto Hotel?
Breakfast is not available at the Sheraton Palo Alto Hotel.
Is it possible to cancel the booking at the Sheraton Palo Alto Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Sheraton Palo Alto Hotel?
The hotel offers the following payment options:
  • American Express
  • Discover
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

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Evaluations of Sheraton Palo Alto Hotel

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
61 Evaluations 27 including comments:
7 / 10

anonymous

01.06.19

5.9 Sufficient

Negative it 's an relatively old complex. All ok but nothing special and not close to standards as within Europe

anonymous between 40 and 50 years

19.06.17

6.7 Satisfying

Positive Nice location opposite Stanford's Arboretum and walking distance to downtown Palo Alto. Nice public areas. Negative Price - performance ratio is poor. Room ($390) was pretty standard (nice bathroom though). Internet stalled every 5-10 minutes. I've had better internet connectivity in remote country sides. Hotel is OK but not for such a high price, even for Silicon Vall

corporate customer between 50 and 60 years

04.08.14

8.6 Very good

Positive Very near the main restaurants and should you need it the train. Negative Rooms are okay not fabulous

corporate customer between 30 and 40 years

17.07.13

6.2 Satisfying

Positive Comfortable room, close to downtown, shops etc, and excellent gym. breakfast buffet also good. Negative In-room wifi is patchy. wired connection was fine. Also no safe in the room.

corporate customer between 50 and 60 years

14.03.13

9.6 Excellent

Positive Good location for walking to restaurants in Palo Alto Negative I suggested they ad a power strip in each room so you can charge your mobile, BlackBerry, etc.