Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Sheraton Grand Hangzhou Wetland Park Resort

Center 5.00 km Train station 18.00 km Airport 40.00 km
8.1

2 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Sheraton Grand Hangzhou Wetland Park Resort
Hotel Sheraton Grand Hangzhou Wetland Park Resort
Hotel Sheraton Grand Hangzhou Wetland Park Resort
Hotel Sheraton Grand Hangzhou Wetland Park Resort
Hotel Sheraton Grand Hangzhou Wetland Park Resort
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Sheraton Grand Hangzhou Wetland Park Resort

  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Our whole team would like to warmly welcome you to the Sheraton Grand Hangzhou Wetland Park Resort. The Starwood Hotels & Resorts family welcomes you to the Sheraton Grand Hangzhou Wetland Park Resort! You will find ample parking for your car and secure parking for your two-wheeler when staying with us. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. Free for you On arrival at the hotel you will receive a free bottle of water. You can use the hotel sauna for free. When booking with us, you will enjoy complimentary parking at the hotel. Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home Hotel guests can rely on our talented receptionists around the clock. Our welcoming features a lift for guests. Video surveillance is operating in the lobby area. Where you will stay Courtesies, for example a hand-held hair-dryer, a kettle for preparing a cup of coffee, cable TV for visual and audio entertainment as well as an air-conditioning-system, are featured in every hotel room. Before going to sleep at night, you can flip through the satellite programmes on your room's Television set. The newspapers in our hotel rooms let our visitors keep up-to-date on global affairs. Each hotel room features a telephone. For that morning fix use the waterboiler in your room and make a cup of coffee. We also provide our guests with DVD-players in their rooms. In order to ensure our guests' well-being, we have equipped the wellness facilities with features like an invigorating sauna. Hotel has 380 spacious guest rooms and suites. All rooms are equipped with a balcony. Guests will also enjoy the comforts inside rooms, such as The Sheraton Sweet Sleeper™ Bed, LCD Flat Screen Television, and a separate shower in the bathroom. Business travelers will appreciate the well-designed working desk and High Speed Internet Access so you can stay connected to what’s important to you. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2011, Last complete renovation: 2011, Last partial renovation: 2011, Number of floors: 5, Club hotel/resort, Trade fair/Conference hotel, Number of rooms: 2608, Number of twin-rooms: 130, Number of suites/appartments: 37, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Sheraton Grand Hangzhou Wetland Park Resort:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Indoor swimming pool:
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Radio
  • Telephone in the bathroom
  • WiFi in all rooms
  • Desk
  • Bathroom with bathtub
  • Minibar
  • Room safe
  • Bathroom with shower
  • Bathrobes
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Ironing machine for pants
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Limousinenservice
  • Express check-out
  • Classic concierge service
  • Free daily newspapers
  • Store/Mini supermarket
  • Business Center
  • Vending machine for beverages
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Number of conference rooms: 15
  • Conference facilities for up to 17 people

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Hotel Sheraton Grand Hangzhou Wetland Park Resort

Hotel Sheraton Grand Hangzhou Wetland Park Resort: Location and distance

Center: 5.00 km - Hangzhou Wulin Square

Airport: 40.00 km

Train station: 18.00 km - Hangzhoudong Railway Station

Frequently asked questions about Hotel Sheraton Grand Hangzhou Wetland Park Resort

How was the Hotel Sheraton Grand Hangzhou Wetland Park Resort rated on average?
On average, the Hotel Sheraton Grand Hangzhou Wetland Park Resort was rated 8.1 by 2 former guests.
How far is the distance to the nearest train station?
The nearest train station is 18 kilometers from the Hotel Sheraton Grand Hangzhou Wetland Park Resort.
How far is the distance to the nearest airport?
The nearest airport is 40 kilometers from the Hotel Sheraton Grand Hangzhou Wetland Park Resort.
Is the hotel Hotel Sheraton Grand Hangzhou Wetland Park Resort centrally located?
The Hotel Sheraton Grand Hangzhou Wetland Park Resort is approximately 5 kilometers from the city center.
Is there parking for hotel guests at the Hotel Sheraton Grand Hangzhou Wetland Park Resort?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Sheraton Grand Hangzhou Wetland Park Resort?
Breakfast is not available at the Hotel Sheraton Grand Hangzhou Wetland Park Resort.
Is it possible to cancel the booking at the Hotel Sheraton Grand Hangzhou Wetland Park Resort free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Sheraton Grand Hangzhou Wetland Park Resort?
The hotel offers the following payment options:
  • American Express
  • Discover
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

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Evaluations of Hotel Sheraton Grand Hangzhou Wetland Park Resort

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
2 Evaluations 2 including comments:
8.1 / 10

group traveler between 30 and 40 years

22.05.16

9 Excellent

Negative shower facility not acting the proper way (direction of water jetting)

anonymous between 40 and 50 years

09.05.16

7.1 Good

Negative the hotel did not honor the commitment to provide 2 booked rooms at the company rate. I had to rebook one room.