Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Shangri-La Hotel (Shenzhen)

Center 6.00 km Airport 33.00 km
8.3

31 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Shangri-La Hotel (Shenzhen)
Shangri-La Hotel (Shenzhen)
Shangri-La Hotel (Shenzhen)
Shangri-La Hotel (Shenzhen)
Shangri-La Hotel (Shenzhen)
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business tariff details
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Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €165.31 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Shangri-La Hotel (Shenzhen)

  • Free use of the sauna
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The award-winning Shangri-La Hotel Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling.

The hotel features 552 beautifully appointed guest rooms and suites, each tailored for the traveller who requires a space to both work and relax. Guests who stay in the exclusive Horizon Club rooms have access to the deluxe Horizon Club lounge, along with all the benefits offered to those who stay in these special rooms.

An array of restaurants, bars and fully equipped fitness facilities makes the hotel a self-contained vessel for the most demanding traveller. With everything a guest might need close-at-hand, and a trained staff that takes pride in serving its guests, the Shangri-La Hotel Shenzhen earns its reputation as one of the finest hotels in Shenzhen, China.

An array of restaurants, bars and fully equipped fitness facilities makes the hotel a self-contained vessel for the most demanding traveller. With everything a guest might need close-at-hand, and a trained staff that take pride in serving its guests, the Shangri-La Hotel, Shenzhen earns its reputation as one of the region’s finest hotels. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Business hotel, City hotel, Trade fair/Conference hotel, All-season opened, Number of rooms: 522, Number of singlerooms: 366, Number of double rooms: 156, Number of twin-rooms: 279, Of which have a double bed: 274, Number of suites/appartments: 27, Number of rooms with air conditioning: 522, Number of non-smoking rooms: 522, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Shangri-La Hotel (Shenzhen):

American Express Japan Credit Bureau Mastercard Visa Electronic cash

Service & facilities

  • Roof garden
  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Hotel-owned car park Price/Day 60,00 CNY
  • Parking Price/Day 60,00 CNY
  • Car park is a 1-minute walk away
  • Hotel-owned car park
  • Security guards
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Outdoor swimming pool:
    Open 07:00 - 19:00
  • Fitness room:
  • Breakfast: 06:00 - 10:30
  • Café/Bistro
  • Hotel bar
  • Restaurant(s): 7
    06:30 - 23:00
    17:00 - 02:00

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Radio
  • Satellite TV
  • Telephone on the desk
  • TV with international news channel
  • TV remote control
  • Voicemail
  • Cable TV
  • Telephone in the bathroom
  • Telephone by the bed
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Windows for opening
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Minibar
  • Bathroom with bathtub
  • Desk
  • Separate luggage storage
  • Room safe
  • Plan of emergency exits
  • Heated towel rack in bathroom
  • Full-length mirror
  • Hairdryer
  • Temperature controls: : 522
  • Iron + ironing board in 73 rooms
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing service
  • Laundry service
  • Free use of the sauna
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Car rental
  • Express check-out
  • Classic concierge service
  • Shuttle service to the airport: Price 550,00 CNY
  • Free daily newspapers
  • Pets not allowed
  • Secretarial services
  • Store/Mini supermarket
  • Business Center
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • Ice machine
  • Hotel safe
  • Audiovisual conference equipment
  • Number of conference rooms: 8
  • Conference facilities for up to 1500 people

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Shangri-La Hotel (Shenzhen)

Shangri-La Hotel (Shenzhen): Location and distance

Center: 6.00 km - Shenzhen

Airport: 33.00 km

Frequently asked questions about Shangri-La Hotel (Shenzhen)

How was the Shangri-La Hotel rated on average?
On average, the Shangri-La Hotel was rated 8.3 by 31 former guests.
How far is the distance to the nearest airport?
The nearest airport is 33 kilometers from the Shangri-La Hotel.
Is the hotel Shangri-La Hotel centrally located?
The Shangri-La Hotel is approximately 6 kilometers from the city center.
Is there parking for hotel guests at the Shangri-La Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Car park is a 1-minute walk away
  • Parking directly by the hotel
What are the breakfast times at the Shangri-La Hotel?
At the Shangri-La Hotel, breakfast is served from 06:00 to 10:30.
Is it possible to cancel the booking at the Shangri-La Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Shangri-La Hotel?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa
  • Travelers' checks
  • Electronic cash

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Evaluations of Shangri-La Hotel (Shenzhen)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
31 Evaluations 20 including comments:
8.3 / 10

group traveler over 60 years

30.04.12

8 Very good

Positive very well appointed Negative very pricey

couple between 50 and 60 years

19.06.07

9.4 Excellent

Positive A beautiful hotel, an oasis of luxury in a somewhat depressing city