Shangri-La Hotel Surabaya
Self Inspected Hotel
|
Hygiene & cleaning measures |
|
|
Contactless reception of guests |
|
|
Keep distance |
|
|
Food & Beverage Safety |
Hotel availability is checked ...
Free for HOTEL INFO guests in the hotel Shangri-La Hotel Surabaya
- Welcome drink
- Free use of the sauna
- Free WiFi
- Fruit bowl
- Parking directly by the hotel
- Use of sun lounger during your stay
- 1 bottle of mineral water
Self Inspected Hotel
|
Hygiene & cleaning measures |
|
|
Contactless reception of guests |
|
|
Keep distance |
|
|
Food & Beverage Safety |
Shangri-La Hotel, Surabaya is situated in the western area of Surabaya adjacent to with exclusive neighbourhoods and across to the most luxurious shopping mall in the city. This five- star hotel is known for its secure, premier location and resort-like feel with lush tropical greenery and generous outdoor space abound. Being one of the premier Surabaya hotels, guests can easily access numerous golf courses, the city centre business district and the nearby international airport. The award- winning five-star deluxe hotel offers 383 guest rooms and suites, each ideally suited for travellers looking to experience Indonesia from a position of pure grace
Our Horizon Club rooms offer the city’s best business services and added personal attention, with the Horizon Club Lounge providing around-the-clock beverage service along with immediate attention to your most critical needs. All rooms contain a deluxe plasma television, DVD entertainment system, and Complimentary in-room wired Internet and Wi-Fi access.
Along with fully equipped meeting and conference facilities, the hotel also offers 7 excellent restaurants and bars, along with top-end spa and fitness resources. Step into a world of relaxation at the hotel spa for a rejuvenating treatment, get a great workout in the fitness centre or relax beside the pool after a busy day of sightseeing or business meetings.
Hotel data
Hotel built in: 1994, Last complete renovation: 2007, Number of floors: 17, Business hotel, Children-friendly hotel, Trade fair/Conference hotel, Number of rooms: 368, Number of singlerooms: 295, Number of double rooms: 73, Number of suites/appartments: 13, Number of non-smoking rooms: 255, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,
Reception open
During the week
Occupied 24 hours a day
Reception manned at weekends
Occupied 24 hours a day
Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.
Spoken languages:
Multilingual staff on hand 24 hours a day
The following credit cards are accepted by Shangri-La Hotel Surabaya:
Service & facilities
- Garden terrace
- Sunbathing lawn
- Garden/Park
- Executive/Business floor
- Reception (lobby)
- Elevator
- WiFi with internet access in lobby
- Car park is directly by hotel
- Garage in hotel
- Hotel-owned car park
- Security guards
- Fire alarm
- Smoke detectors
- Automatic emergency wake-up alarm
- Sprinkler system
- Video surveillance of entrances
- Video surveillance of hallways
- Building meets all current local/state/country building codes
- Audible smoke alarm in hallways
- Audible smoke alarms in guest rooms
- Hotel staff trained in first aid
- Smoke detectors in all rooms
- All guest rooms equipped with sprinklers
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Hotel staff trained in automated external defibrillator usage (AED)
- Parking areas patrolled
- Video surveillance recorded 24 hrs a day
- Guest room doors self-closing
- Hotel stairways ventilated
- Hotel staff Red Cross certified in CPR
- Hotel complies with country/state/local fire prevention laws
- Emergency exits for each floor
- Emergency backup generators
- Hallways equipped with fire exstinguishers
- Hotel has emergency lighting
- Parking area equipped with lights
- Childrens playground
- Outdoor swimming pool:
- Sauna:
- Whirlpool:
- Fitness room:
- Health and beauty center:
- Fitness centre:
- Breakfast:
- Café/Bistro
- Hotel bar
- Restaurant(s): 7
Room facilities
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
- Telephone on the desk
- TV with international news channel
- Telephone in the bathroom
- Telephone by the bed
- WiFi in all rooms
- Emergency information
- Bathrobes
- Make-up mirror
- Soundproof windows
- Minibar
- Bathroom with bathtub
- Desk
- Separate luggage storage
- Plan of emergency exits
- Bathroom with shower
- Seating area
- Full-length mirror
- Hairdryer
- Centrally controlled ventilation
- Temperature controls:
- Iron + ironing board
- Coffee machine/Tea-maker
In-house services
- Shoe-polishing service
- Laundry service
- Welcome drink
- Free use of the sauna
- Free WiFi
- Fruit bowl
- Parking directly by the hotel
- Use of sun lounger during your stay
- 1 bottle of mineral water
- Limousinenservice
- Car rental
- Express check-out
- Classic concierge service
- Porter service:
- Shuttle service to the airport:
- Free daily newspapers
- Pets not allowed
- Meets ISO 14001 environmental management standard
- Hairdresser/Barber
- Secretarial services
- Business Center
- Air conditioning in public areas
- Safety deposit boxes at reception
- ATM
- Hotel safe
- Audiovisual conference equipment
- Number of conference rooms: 7
- Conference facilities for up to 2448 people
Shangri-La Hotel Surabaya: Location and distance
Frequently asked questions about Shangri-La Hotel Surabaya
- Hotel-owned car park
- Parking areas patrolled
- Parking directly by the hotel
- Weekdays: 24 hours busy.
- Weekends: 24 hours busy.
- American Express
- Diners Club
- Japan Credit Bureau
- Mastercard
- Visa
Evaluations of Shangri-La Hotel Surabaya
Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
Hotels in the area
Jalan Mayjend Sungkono No 178
60225 Surabaya, IDN
No. 54-58 Jalan Kedungdoro
60251 Surabaya, IDN