Hotel Shangri-La Hangzhou
Self Inspected Hotel
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Hygiene & cleaning measures |
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Contactless reception of guests |
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Food & Beverage Safety |
Hotel availability is checked ...
Free for HOTEL INFO guests in the hotel Shangri-La Hangzhou
- Free WiFi
- Parking directly by the hotel
- 1 bottle of mineral water
- Free use of an internet terminal
- Free garage in or directly by hotel
Self Inspected Hotel
|
Hygiene & cleaning measures |
|
|
Contactless reception of guests |
|
|
Keep distance |
|
|
Food & Beverage Safety |
Shangri-La Hotel, Hangzhou is known throughout the region for its elegance and gracious service that is well above the offerings of other Hangzhou hotels. The hotel has 382 architecturally distinctive and spacious guestrooms and all suites are equipped with complimentary broadband Internet access. The rooms and suites are neatly spread across two hotel wings and three detached villas.
The hotel's Business Centre offer comprehensive business services that meet all guests’ requirements.The hotel's health club and recreational services are the region's finest. Rent a bicycle and ride along the West Lake area and the paths winding through, or swim in the elegant indoor pool for relaxation. Whatever your pleasure, your stay at Shangri-La Hotel, Hangzhou will complement the tranquil beauty of the historic West Lake.
Services and Facilities
Shangri-La Hotel, Hangzhou provides an extensive range of services and facilities. If you require a service that is not listed, below, please contact us and we will do our best to accommodate you.24-hour room serviceBabysitting/child careBusiness centreCar rental serviceComplimentary shoeshine serviceConference facilitiesExpress check-in and check-out servicesFacilities for the physically challengedFloristForeign exchange counterGift shopHair/Beauty/MassageLaundry and valet serviceNon-smoking roomsParking facilitiesPostal/courier services Safe deposit boxShopping arcadeTaxi and limousine serviceTravel agency/tour desk
Restaurants:
Coffee Garden:The unique and open buffet at Coffee Garden serves a blend of Asian and international food throughout the day. With a patio for outdoor dining and barbecues, a constant variety and ever-changing menu is on display as the talented and friendly chefs take centre stage creating dishes to order.
Peppino:Delight in the flavours of Italy in Hangzhou's finest Italian restaurant. The menu includes a wide range of favourites including fresh pastas, pizzas, with premium meats cooked to your liking. The restaurant also has the city's finest wine cellar.
Shang Palace:Smoking Policy: Smoking is not permitted.Shang Palace is Hangzhou's finest restaurant for authentic Hangzhounese and Cantonese dishes. The team of talented local chefs creates aesthetically authentic dishes using the finest ingredients and spices.
Garden Bar:The hotel's Garden Bar is the perfect place to relax over an afternoon tea set, a pre-dinner cocktail or an evening of romance in the bar’s garden. Garden Bar offers live jazz entertainment. It is recognised as one of the hotel's most popular destinations.
160,000 sq. mtrs of rolling hills, lush greenery and beautifully landscaped gardens.Historical landmark.Distinctive traditional architecture.The hotel offers free parking permits. Reception hours: Every day: from 12:00 AM to 12:00 AM
Hotel data
Hotel built in: 1956, Last complete renovation: 2009, Number of floors: 7, Trade fair/Conference hotel, Children-friendly hotel, Business hotel, Holiday resort, Number of rooms: 380, Number of singlerooms: 244, Number of double rooms: 136, Number of rooms with internal connecting door: 90, Number of suites/appartments: 38, Number of non-smoking rooms: 185, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,
Reception open
During the week
Occupied 24 hours a day
Reception manned at weekends
Occupied 24 hours a day
Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.
Spoken languages:
Multilingual staff on hand 24 hours a day
The following credit cards are accepted by Hotel Shangri-La Hangzhou:
Service & facilities
- Elevator
- Reception (lobby)
- Executive/Business floor
- WiFi with internet access in lobby Price/Day 0,00 CNY
- Secure parking
- Security patrolled car park
- Secure parking for bicycles/motorbikes
- Coach parking space at hotel
- Hotel-owned car park Price/Day 0,00 CNY
- Free parking
- Hotel-owned car park
- Smoke detectors
- Automatic emergency wake-up alarm
- Video surveillance of entrances
- Sprinkler system
- Video surveillance of hallways
- Security guards
- Fire alarm
- Building meets all current local/state/country building codes
- Smoke detectors in all rooms
- Audible smoke alarm in hallways
- Hotel has emergency lighting
- Audible smoke alarms in guest rooms
- Hotel staff trained in first aid
- Hallways equipped with fire exstinguishers
- Visual alarms for the deaf/hard of hearing in public areas
- Guest rooms accessed by interior entrances
- Guest room doors self-closing
- Emergency exits for each floor
- Video surveillance recorded 24 hrs a day
- Parking areas patrolled
- Hotel complies with country/state/local fire prevention laws
- All guest rooms equipped with sprinklers
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Parking area equipped with lights
- Hotel stairways ventilated
- Indoor swimming pool:
Open 06:00 - - Sauna:
- Whirlpool:
- Fitness centre:
- Breakfast:
- Café/Bistro
- Selection of Chinese dishes in restaurant and room service
- Breakfast with Chinese dishes
- Hotel bar
- Restaurant(s): 5
- Chop sticks
- Menu
Room facilities
- Easy access for wheelchairs
- Special facilities for the disabled (visually impaired/deaf)
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
- TV remote control
- Telephone by the bed
- Telephone on the desk
- Cable TV
- Telephone in the bathroom
- Pay TV
- TV with international news channel
- Satellite TV
- WiFi in all rooms Price/Hour 0,00 CNY
- WiFi in all rooms Price/Day 0,00 CNY
- Bathrobes
- Windows for opening
- Bathroom with shower
- Seating area
- Emergency information
- Hairdryer
- Bathroom with bathtub
- Separate luggage storage
- Desk
- Plan of emergency exits
- Minibar
- Make-up mirror
- Room safe
- Centrally controlled ventilation
- Centrally controlled air conditioning
- Temperature controls:
- Waterboiler
- Chinese TV channel
- Complimentary slippers provided in room
- Chinese instant noodles in minibar
- Free tea supplies in room
In-house services
- Shoe-polishing machine
- Laundry service
- Baby-Sitting
- Free WiFi
- Parking directly by the hotel
- 1 bottle of mineral water
- Free use of an internet terminal
- Free garage in or directly by hotel
- Car rental
- Classic concierge service
- Porter service:
- DVD/Video rental
- Hairdresser/Barber
- Business Center
- Store/Mini supermarket
- Hotel safe
- Safety deposit boxes at reception
- Air conditioning in public areas
- Local map and destination/city information in Mandarin
- Chinese newspaper
- Welcome booklet in Mandarin
- Mandarin log-in instructions for internet
- Daily weather forecast in Mandarin
- Adaptor for Chinese/US plugs
Hotel Shangri-La Hangzhou: Location and distance
Frequently asked questions about Hotel Shangri-La Hangzhou
- Hotel-owned car park
- Secure parking
- Security patrolled car park
- Secure parking for bicycles/motorbikes
- Coach parking space at hotel
- Parking areas patrolled
- Parking directly by the hotel
- Weekdays: 24 hours busy.
- Weekends: 24 hours busy.
- Visa
- Japan Credit Bureau
- American Express
- China Union Pay
- Mastercard
- Diners Club
Evaluations of Hotel Shangri-La Hangzhou
Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
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