Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Rixos Almaty

9

23 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Rixos Almaty
Hotel Rixos Almaty
Hotel Rixos Almaty
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Hotel Rixos Almaty
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €397.58 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Rixos Almaty

  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to proudly welcome you to the Rixos Almaty. The Rixos Hotels family cordially welcomes you to the Rixos Almaty! You can hire a car directly from the hotel and are entitled to use hotel parking during your stay. We provide car parking space at the hotel for your convenience while you stay with us. Free for you Guest will receive a complimentary bottle of water upon check-in. Guests are invited to use the hotel sauna free of charge. Free parking is available at the hotel. There is free Wi-Fi in public areas, as well as free use of the hotel's internet terminal. Make yourself at home Your articles of value will be stored securely in our strong box at reception. The elevator to the upper floors makes it easy to reach your well-appointed room. The lobby is under constant video surveillance. Culinary greetings from the kitchen We serve a variety of dishes in our hotel's restaurant. The menu there also offers great meals for our vegetarian guests. Once your hunger is satisfied, make your way to our hotel's bar to quench your thirst. The hotel's restaurant also provides halal meals. Where you will stay All rooms at our hotel include a kettle for making coffee, air conditioning, a hand-held hair-dryer and a television (cable). From the comfort of your room you can stay informed about international affairs with the newspaper provided for. Those staying at our hotel are supplied with rooms equipped with an easy-to-use landline. The guest rooms all feature a kitchenette and a fridge. If you're feeling warm, just turn on your room's ceiling fan. Relax or be active A steam room and sauna are to be found in the wellness section of the hotel. You will enjoy your work-out in our state-of-the-art fitness room. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2009, Number of floors: 10, City hotel, Trade fair/Conference hotel, Suite hotel, Business hotel, All-season opened, Number of rooms: 237, Number of singlerooms: 237, Number of double rooms: 237, Number of twin-rooms: 39, Of which have a double bed: 198, Number of suites/appartments: 22, Number of apartments: 237, Number of rooms with air conditioning: 237, Number of non-smoking rooms: 176, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Rixos Almaty:

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Garden/Park
  • Elevator
  • Reception (lobby)
  • Executive/Business floor
  • Public internet terminal:
  • WiFi with internet access in lobby
  • Secure parking
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 0,00 KZT
  • Car park is 5-minutes walk away
  • Garage in hotel
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Sprinkler system
  • Video surveillance of hallways
  • Security guards
  • Fire alarm
  • Building meets all current local/state/country building codes
  • Smoke detectors in all rooms
  • Audible smoke alarm in hallways
  • Hotel has emergency lighting
  • Emergency backup generators
  • Audible smoke alarms in guest rooms
  • Hallways equipped with fire exstinguishers
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Guest room doors self-closing
  • Emergency exits for each floor
  • Video surveillance recorded 24 hrs a day
  • Hotel complies with country/state/local fire prevention laws
  • All guest rooms equipped with sprinklers
  • Parking area equipped with lights
  • Hotel stairways ventilated
  • Number of doors with spyhole in room: 237
  • Number of doors with security lock in room: 237
  • Indoor swimming pool:
    Open 06:00 - 00:00
  • Sauna:
  • Turkish bath:
  • Fitness room:
  • Health and beauty center: 06:00 - 12:00
  • Fitness centre:
  • Breakfast: 06:30 - 10:30
  • Breakfast for early risers: 04:00 - 06:00
  • Vegetarian food available
  • Halal food available
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Restaurant(s): 1
    06:30 - 23:00
    00:00 - 00:00

Room facilities

  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • TV remote control
  • Telephone by the bed
  • Telephone on the desk
  • Cable TV
  • Telephone in the bathroom
  • TV with international news channel
  • WiFi in all rooms
  • Bathrobes
  • Full-length mirror
  • Windows for opening
  • Bathroom with shower
  • Emergency information
  • Hairdryer
  • Bathroom with bathtub
  • Desk
  • Bathroom with window
  • Plan of emergency exits
  • Minibar
  • Make-up mirror
  • Soundproof windows
  • Room safe
  • Centrally controlled ventilation
  • Centrally controlled air conditioning
  • Temperature controls: : 237
  • Individually controlled ventilation: : 237
  • Kitchenette in 17 rooms
  • Fridge in 17 rooms

In-house services

  • Shoe-polishing service
  • Shoe-polishing machine
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • Car rental
  • Check-out terminal
  • Express check-out
  • Classic concierge service
  • Limousinenservice
  • Sightseeing tours
  • Porter service:
  • Secretarial services
  • Evening entertainment
  • Pets not allowed
  • Business Center
  • Hairdresser/Barber
  • Hotel safe
  • ATM
  • Air conditioning in public areas
  • ISDN internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 6
  • Conference facilities for up to 1500 people
  • WiFi in all conference rooms

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Hotel Rixos Almaty

Hotel Rixos Almaty: Location and distance

Center: 3.00 km - Almaty

Airport: 12.00 km - Almaty Airport (ALA)

Train station: 5.00 km - Train station Almaty 2

Frequently asked questions about Hotel Rixos Almaty

How was the Hotel Rixos Almaty rated on average?
On average, the Hotel Rixos Almaty was rated 9 by 23 former guests.
How far is the distance to the nearest train station?
The nearest train station is 5 kilometers from the Hotel Rixos Almaty.
How far is the distance to the nearest airport?
The nearest airport is 12 kilometers from the Hotel Rixos Almaty.
Is the hotel Hotel Rixos Almaty centrally located?
The Hotel Rixos Almaty is approximately 3 kilometers from the city center.
Is there parking for hotel guests at the Hotel Rixos Almaty?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Car park is 5-minutes walk away
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Rixos Almaty?
At the Hotel Rixos Almaty, breakfast is served from 04:00 to 06:00.
Is it possible to cancel the booking at the Hotel Rixos Almaty free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Rixos Almaty?
The hotel offers the following payment options:
  • Visa
  • Discover
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club
  • (Bank) transfer

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Evaluations of Hotel Rixos Almaty

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
23 Evaluations 10 including comments:
9 / 10

corporate customer between 50 and 60 years

10.03.20

10 Excellent

Positive the hotel is awesome, the facilities, amenities and the staff are wonderful. Negative nothing to mention

corporate customer between 40 and 50 years

17.10.19

9.4 Excellent

Negative Swimming pool is under long term reconstruction. No info about it at the booking page.

corporate customer between 40 and 50 years

12.01.18

10 Excellent

Positive Nice Spa. Excellent smokers Lounge. Negative there was nothing which I did not like

group traveler between 30 and 40 years

02.06.16

9 Excellent

Positive Breakfast Negative Air conditioning noise

group traveler between 40 and 50 years

05.04.15

7.8 Good

Positive The best value for price in Almaty. I have mentioned "non-smoking" room in my booking, but hotel offered me fuggy room. I have asked reception to change it, but they offered me make additional payment for better and non-smoking room. After conversation w