Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel relexa Ratingen City

Center 1.00 km Train station 10.00 km Airport 7.00 km
8

459 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel relexa Ratingen City
business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: €99.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel relexa Ratingen City

  • Free use of the sauna
  • Free use of an internet terminal
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The luxurious relexa hotel Ratingen City is a modern business hotel situated in the centre of the new Ratingen-Ost business park. It is located within just a few kilometres from the airport and the fair grounds of Düsseldorf. The cosy Old Town of Ratingen as well as the railway station are within a few minutes walking distance from the hotel.

Our hotel features 134 rooms of different categories and offers a perfect combination of functionality and comfort.

Try the international delicacies prepared live by our chef.

To make your stay an all pleasant experience, the hotel further disposes of a 500 m² spa area. It features jacuzzi tub, sauna, gym and solarium, all of which can be used for a small fee. Here, you can relax after an eventful day.

The 6 air-conditioned meetings rooms are light-flooded and our committed staff will assist you during your meeting or conference to ensure a successful event.

Check in: 3 pm

Check out: 12 am

The use of the wellness area is free of charge for our guests.

In the deluxe category the use of Wireless Lan is free of charge for 1x 24 hours per day.

All our rooms offer a friendly atmosphere and are equipt with all necessary comfort. Just as well and individual is our service. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2004, Last partial renovation: 2018, Number of floors: 4, Gay and lesbian-friendly hotel, City hotel, Trade fair/Conference hotel, Trade fair hotel, Business hotel, All-season opened, Number of rooms: 134, Number of singlerooms: 53, Number of double rooms: 75, Number of twin-rooms: 75, Of which are suitable as three-bed rooms: 6, Number of rooms with internal connecting door: 8, Number of apartments: 2, Number of rooms with air conditioning: 40, Number of luxury rooms: 86, Number of business rooms: 40, Number of non-smoking rooms: 91, Children's beds/cots: 2, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel relexa Ratingen City:

Visa American Express Mastercard Japan Credit Bureau Electronic cash Billing to corporate account possible

Service & facilities

  • Garden/Park
  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Parking for women at hotel
  • Garage in hotel Price/Day 8,00 EUR
  • Parking Price/Day 8,00 EUR
  • Hotel-owned car park
  • Fire alarm
  • Smoke detectors
  • Smoke detectors in all rooms
  • Automated external defibrillator on site (AED)
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarm in hallways
  • Hallways equipped with fire exstinguishers
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Emergency backup generators
  • Hotel has emergency lighting
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Vegetarian food available
  • Diabetic food available
  • Café/Bistro
  • Restaurant(s): 1
    06:00 - 00:00

Room facilities

  • TV with international news channel
  • Telephone by the bed
  • TV remote control
  • Radio
  • Satellite TV
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Minibar
  • Room safe
  • Desk
  • Separate luggage storage
  • Seating area
  • Temperature controls: : 40
  • Kitchenette in 6 rooms
  • Fridge in 6 rooms
  • Coffee machine/Tea-maker in 40 rooms

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Room-Service: 06:30 - 23:00
  • Free use of the sauna
  • Free use of an internet terminal
  • Free WiFi
  • Car rental
  • Porter service:
  • Secretarial services
  • Business Center
  • Free daily newspapers
  • Large dogs permitted: Price/Day: 10,00 EUR
  • Pets permitted: Price/Day: 10,00 EUR
  • Hotel safe
  • Air conditioning in public areas
  • ISDN internet access in all conference rooms
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • WiFi in all conference rooms Price/Day 0,00 EUR
  • Number of conference rooms: 7

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Hotel relexa Ratingen City

Hotel relexa Ratingen City: Location and distance

Center: 1.00 km - Ratingen

Airport: 7.00 km

Train station: 10.00 km - Düsseldorf Hbf

Highway: 1.54 km - A44 - Ratingen-Schwarzbach

Frequently asked questions about Hotel relexa Ratingen City

How was the Hotel relexa Ratingen City rated on average?
On average, the Hotel relexa Ratingen City was rated 8 by 459 former guests.
How far is the distance to the nearest train station?
The nearest train station is 10 kilometers from the Hotel relexa Ratingen City.
How far is the distance to the nearest airport?
The nearest airport is 7 kilometers from the Hotel relexa Ratingen City.
Is the hotel Hotel relexa Ratingen City centrally located?
The Hotel relexa Ratingen City is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Hotel relexa Ratingen City?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel relexa Ratingen City?
Breakfast is not available at the Hotel relexa Ratingen City.
Is it possible to cancel the booking at the Hotel relexa Ratingen City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel relexa Ratingen City?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Japan Credit Bureau
  • Electronic cash
  • Billing to corporate account possible
  • Travelers' checks

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Evaluations of Hotel relexa Ratingen City

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
459 Evaluations 207 including comments:
8 / 10

corporate customer between 40 and 50 years

02.11.18

7.2 Good

Negative Room door had to be closed by force, could not be locked, so Little space in the shower that I always turned off the shower with my Body (wrong place for tap), old lighting took too Long to turn on (neon lamps), thought the light in the bathroom would not

corporate customer between 40 and 50 years

30.07.18

6.9 Satisfying

Positive closely located to Ratingen down-town (just a 5-10 minutes walk) and good connections to Duesseldorf Airport or train stations. Negative the hotel doesn't have any air condition in the guest rooms. during hot summer days the temperature in the room is very uncomfortable. I cannot recommend to book again during summer season.

corporate customer between 50 and 60 years

10.11.17

6 Satisfying

Positive Staff is really friendly and trying their best. SPA Area ist nice compared to the rest Negative Rooms are very small, A/C or heating not working well. Interieur is 1980 style and completely outdated. Neighbourhood is dull. WiFi is too slow

corporate customer between 50 and 60 years

19.08.16

7.7 Good

Positive good distance to the city, big room, good bed, very friendly staff Negative worst morning coffee ever, no option to charge my devices once the light is down, as there was only one socket with energy but under the desk and not at the bed, low water pressure for the hand washing, high price for the list above

corporate customer up to 30 years

04.03.16

6.7 Satisfying

Negative The room was too hot (~28 C) and the heating control did not work (at least 2 rooms in 4th floor). No free wifi.