Hotel Novotel London Heathrow Airport - M4 Jct 4

corporate customer between 40 and 50 years

17.09.18

7.2 Good

Positive quick check-in / check-out close to airport Negative bills are sent by email, I never received it, always have to call after my stay to get the bill. Update: Nearly 1 week after my stay and 3x calling, I still did not receive the bill. Never again!

corporate customer between 40 and 50 years

17.07.17

8.3 Very good

Positive Room is clean, food is good Negative just in one morning, two shower pipes were broken, spray water everywhere. The chair in canteen was also broken and hurt my back. in one morning, 30 min, three item were not functional. Can I expect more?

corporate customer between 30 and 40 years

18.07.16

7.5 Good

Positive Location close to the airport. Clean and functional hotel rooms. Negative Limited food options around hotel and hotel restaurant is mediocre

corporate customer between 50 and 60 years

05.02.16

9.3 Excellent

Positive friendliness of the staff at reception and restaurant, really helpful- Also rooms are very quiet comfortable and clean Negative nothing

solo traveller up to 30 years

27.07.14

6.7 Satisfying

Negative No coments