Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Novotel Hong Kong Citygate (Hongkong)

Center 21.00 km Train station 25.00 km Airport 3.00 km
8.6

96 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Novotel Hong Kong Citygate (Hongkong)
Hotel Novotel Hong Kong Citygate (Hongkong)
Hotel Novotel Hong Kong Citygate (Hongkong)
Hotel Novotel Hong Kong Citygate (Hongkong)
Hotel Novotel Hong Kong Citygate (Hongkong)
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Novotel Hong Kong Citygate (Hongkong)

  • Personal shuttle service from airport
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire team, we welcome you proudly to the Novotel Hong Kong Citygate. As a member of the Accor family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Our hotel has ample parking spots available. Car parking facilities are located at the hotel for your use. Please specify when making a booking. Free for you We provide guests with a complimentary bottle of water. Hotel-features, like a free newspaper delivered every day, are present in all rooms. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home The our helpful staff at the reception of our modest hotel will be happy to assist you 24/7 while you are with us. To reach your homey room on one of the upper floors we recommend you to use the elevator. Within the hotel a lobby is included. Families with children are always gladly received in our accommodating hotel, as a children's play area and non-smoking rooms are available for our clientele. Please make any requests when reserving your room. The hotel has an acclaimed dining room as well as its own bistro - café for delectable snacks, drinks and tidbits. Where you will stay One of the hotel services is air conditioning that is available in every room. Cable TV is standard in our hotel's comfy rooms. All of the rooms have satellite TV. Your valuables, such as your laptop, important documents, jewellery or money, can be stored securely thanks to the safe provided in each room. A shower, a bathtub and a hairdryer can be found in the bathroom of your room. After you've taken a relaxing shower in your hotel room's bathroom, reach out and grab your own personal house coat. You can then dry your hair with the blow-dryer provided. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2003, Number of floors: 23, Children-friendly hotel, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 440, Number of rooms with internal connecting door: 122, Number of suites/appartments: 13, Number of non-smoking rooms: 440, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Hong Kong Citygate (Hongkong):

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Security guards
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hallways
  • Childrens playground
  • Outdoor swimming pool:
  • Health and beauty center:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Voicemail
  • Fax
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Bathroom with bathtub
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Iron + ironing board

In-house services

  • Laundry service
  • Baby-Sitting
  • Personal shuttle service from airport
  • 1 bottle of mineral water
  • Express check-out
  • Classic concierge service
  • Porter service:
  • Free daily newspapers
  • Store/Mini supermarket
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Number of conference rooms: 9
  • Conference facilities for up to 300 people

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Hotel Novotel Hong Kong Citygate (Hongkong)

Hotel Novotel Hong Kong Citygate (Hongkong): Location and distance

Center: 21.00 km - Hong Kong

Airport: 3.00 km - Chek Lap Kok International Airport (HKG)

Train station: 25.00 km - Hong Kong - Hung Hom Railway Station

Frequently asked questions about Hotel Novotel Hong Kong Citygate (Hongkong)

How was the Hotel Novotel Hong Kong Citygate rated on average?
On average, the Hotel Novotel Hong Kong Citygate was rated 8.6 by 96 former guests.
How far is the distance to the nearest train station?
The nearest train station is 25 kilometers from the Hotel Novotel Hong Kong Citygate.
How far is the distance to the nearest airport?
The nearest airport is 3 kilometers from the Hotel Novotel Hong Kong Citygate.
Is the hotel Hotel Novotel Hong Kong Citygate centrally located?
The Hotel Novotel Hong Kong Citygate is approximately 21 kilometers from the city center.
Is there parking for hotel guests at the Hotel Novotel Hong Kong Citygate?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Hotel Novotel Hong Kong Citygate?
Breakfast is not available at the Hotel Novotel Hong Kong Citygate.
Is it possible to cancel the booking at the Hotel Novotel Hong Kong Citygate free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Novotel Hong Kong Citygate?
The hotel offers the following payment options:
  • American Express
  • Japan Credit Bureau
  • Mastercard
  • Visa

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Evaluations of Hotel Novotel Hong Kong Citygate (Hongkong)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
96 Evaluations 45 including comments:
8.6 / 10

corporate customer between 40 and 50 years

16.06.19

8.6 Very good

Positive Location is good. Close to airport Attached to a mall with many restaurants Accessible by MTR Negative Nothing specific

corporate customer between 30 and 40 years

06.11.15

7.6 Good

Positive shuttle bus is frequently running between airport and hotel. Pool is nice and water is clean Negative noisy when water flash in washing room bad smelling in WC

corporate customer between 30 and 40 years

14.08.15

9.6 Excellent

Positive Next to a mall outlet which is great!

corporate customer between 30 and 40 years

31.03.15

7.7 Good

Negative Rooms are very small compared to other hotels and Price is on the higher side.

corporate customer between 40 and 50 years

03.02.15

9 Excellent

Positive Very nice breakfast. 10 minutes to the airport and the shuttle bus leaves every 15 minutes from the hotel. A big Mall is attached to the hotel and easy accessable from the lobby. You can find everything in there. Negative A little bit far away from the city, even the skytrain is available only 10 minutes walk from the lobby. Taxi from the city to the hotel is around 250 HKD. The last train from the city to the hotel is at 00:00. Afterwards only Taxi possible. No Internet