Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Novotel Ha Long Bay

160 Ha Long road, Bai Chay ward Ha Long city, Quang Ninh Vietnam, 200000 Hạ Long
Center 4.00 km Train station 2.00 km Airport 36.00 km
8

4 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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Hotel Novotel Ha Long Bay
Hotel Novotel Ha Long Bay
Hotel Novotel Ha Long Bay
Hotel Novotel Ha Long Bay
Hotel Novotel Ha Long Bay
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Novotel Ha Long Bay

  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi
  • Welcome drink
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Lassen Sie sich vom Team des "Novotel Ha Long Bay" als unseren Gast empfangen. Durch dieses Haus bietet sich Ihnen die Möglichkeit, die Kette "Accor" gleich näher kennenzulernen. Parkplatzprobleme? Nutzen Sie ganz einfach unsere Parkplätze. Gratis für Sie Unsere Gäste bekommen bei Ihrer Ankunft im Hotel ein Willkommengetränk und eine Flasche Wasser gratis auf das Zimmer. Neben vielen anderen Annehmlichkeiten gibt es in unserem Haus kostenloses WLAN im öffentlichen Bereich und ein Internet-Terminal (ebenfalls kostenfrei). Zuhause sein bei uns An unserem Empfang, der 24 Stunden für Sie erreichbar ist, finden Sie auch ein Schließfach. Gerne ist ein Aufzug vorhanden, um in die oberen Etagen zu gelangen. Unser Hotel verfügt über eine Lobby/Empfangshalle. Der Restaurantleiter und sein Team freuen sich, Sie mit leckeren Gerichten in unserem Restaurant zu verwöhnen. Danach genehmigen Sie sich doch einen Drink an der Hotelbar. So wohnen Sie Selbstverständlich sind all unsere Gästezimmer mit einer Klimaanlage versehen. Einen TV (mit Kabelanschluss) finden Sie in jedem Hotelzimmer vor. Während Ihres Aufenthalts können Sie in Ihrem Hotelzimmer Sat-TV empfangen. Ein Safe für Ihre Wertgegenstände ist auf jedem Hotelzimmer vorhanden. Nehmen Sie nach einem aufregenden Tag ein entspannendes Schaumbad in der zimmereigenen Badewanne. Unsere Gäste finden einen Bademantel in den mit einer Dusche ausgestatteten Badezimmern vor. Machen Sie während Ihres Aufenthalts bei uns doch auch einmal eine Bootstour oder gehen Sie segeln. Parking is available for free. Featuring free Wi-fi internet access, an out door swimming pool, 2 bars, 1 restaurant, 1 Spa and fitness as well as 5 meeting rooms for up to 300 people Rezeptionszeiten: Jeden Tag: von 00:00 bis 00:00 Uhr

Hotel data

Hotel built in: 2008, Number of floors: 11, Trade fair/Conference hotel, Spa clinic, Number of rooms: 225, Number of rooms with internal connecting door: 32, Number of suites/appartments: 2, Number of non-smoking rooms: 171, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Ha Long Bay:

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Video surveillance of hallways
  • Smoke detectors
  • Security guards
  • Fire alarm
  • Outdoor swimming pool:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Make-up mirror
  • Plan of emergency exits
  • Bathroom with bathtub
  • Emergency information
  • Bathrobes
  • Bathroom with shower
  • Room safe
  • Centrally controlled air conditioning

In-house services

  • Laundry service
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi
  • Welcome drink
  • Classic concierge service
  • Sightseeing tours
  • Express check-out
  • Porter service:
  • Store/Mini supermarket
  • Business Center
  • Hotel safe
  • Adjoining conference center
  • Number of conference rooms: 4
  • Conference facilities for up to 300 people

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Hotel Novotel Ha Long Bay

Hotel Novotel Ha Long Bay: Location and distance

Show hotel on map

Center: 4.00 km - Hạ Long

Airport: 36.00 km - NOI BAI

Train station: 2.00 km

Frequently asked questions about Hotel Novotel Ha Long Bay

How was the Hotel Novotel Ha Long Bay rated on average?
On average, the Hotel Novotel Ha Long Bay was rated 8 by 4 former guests.
How far is the distance to the nearest train station?
The nearest train station is 2 kilometers from the Hotel Novotel Ha Long Bay.
How far is the distance to the nearest airport?
The nearest airport is 36 kilometers from the Hotel Novotel Ha Long Bay.
Is the hotel Hotel Novotel Ha Long Bay centrally located?
The Hotel Novotel Ha Long Bay is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Novotel Ha Long Bay?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Novotel Ha Long Bay?
Breakfast is not available at the Hotel Novotel Ha Long Bay.
Is it possible to cancel the booking at the Hotel Novotel Ha Long Bay free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Novotel Ha Long Bay?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard

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Evaluations of Hotel Novotel Ha Long Bay

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
4 Evaluations 3 including comments:
8 / 10
100 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer between 50 and 60 years

30.05.16

7.8 Good

Positive Dinner, breakfast Negative Nothing, all good

corporate customer between 50 and 60 years

14.12.15

8.3 Very good

Positive good value for money. Good location.

corporate customer between 50 and 60 years

22.10.15

8.3 Very good

Positive value for money and location Negative western menu selection little limited