Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Sheraton Mexico City Santa Fe

8.8

68 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Sheraton Mexico City Santa Fe
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business tariff
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Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our whole staff, we welcome you proudly to the Mexico City Sheraton Santa Fe. As a member of the Starwood Hotels & Resorts family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests are welcome to hire a car directly from our reception and can use hotel parking during their stay. Guests are welcome to bring their pets. Wireless connection to the internet is available in the hotel's public rooms. Enjoy your delicious evening meal in the relaxing surroundings of the dining room, and then meet family at our convivial bar.

Hotel data

Hotel built in 1996, Last partial renovation 2005, Number of floors 10, Total number of rooms 190, Number of double rooms 53, Number of suites (separate rooms) 16, Earliest check-in 15:00, Latest check-out 13:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In : 15:00 p.m.
Check-Out : 13:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Sheraton Mexico City Santa Fe:

Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 1
  • Hotel bar
  • Fitness centre
  • Breakfast

Room facilities

  • Cable TV
  • TV remote control
  • Radio
  • Room safe
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub

In-house services

  • Ice machine
  • Air conditioning in public areas
  • Business center
  • Laundry service

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Hotel Sheraton Mexico City Santa Fe

Hotel Sheraton Mexico City Santa Fe: Location and distance

Center: 14.41 km - Mexiko Stadt

Airport: 21.25 km - Licenciado Benito Juarez International Airport (MEX)

Frequently asked questions about Hotel Sheraton Mexico City Santa Fe

How was the Hotel Sheraton Mexico City Santa Fe rated on average?
On average, the Hotel Sheraton Mexico City Santa Fe was rated 8.8 by 68 former guests.
What time does check-in start at Hotel Sheraton Mexico City Santa Fe?
Check-in is from 15:00.
Until what time do you have to check out?
The Hotel Sheraton Mexico City Santa Fe requires you to leave your room by 13:00.
How far is the distance to the nearest airport?
The nearest airport is 21.3 kilometers from the Hotel Sheraton Mexico City Santa Fe.
Is the hotel Hotel Sheraton Mexico City Santa Fe centrally located?
The Hotel Sheraton Mexico City Santa Fe is approximately 14.4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Sheraton Mexico City Santa Fe?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Hotel Sheraton Mexico City Santa Fe?
Breakfast is not available at the Hotel Sheraton Mexico City Santa Fe.
Is it possible to cancel the booking at the Hotel Sheraton Mexico City Santa Fe free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Sheraton Mexico City Santa Fe?
The hotel offers the following payment options:
  • Visa
  • Eurocard/MasterCard
  • American Express

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Evaluations of Hotel Sheraton Mexico City Santa Fe

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
68 Evaluations 36 including comments:
8.8 / 10

couple between 30 and 40 years

12.01.21

9.3 Excellent

Positive room covid precautions Negative breakfast

group traveler between 30 and 40 years

10.09.19

9 Excellent

Positive Space and security Negative breakfast

group traveler between 30 and 40 years

30.11.18

9.7 Excellent

Positive really good location

corporate customer up to 30 years

26.10.18

9.3 Excellent

Positive I enjoyed the big room and bed Negative The cost

corporate customer between 40 and 50 years

12.10.18

10 Excellent

Positive I really like that the personnel was focused on customer needs, they really met with my expetactions Negative I have no negative comments