Mercure Hotel Hamm

corporate customer up to 30 years

11.09.17

4.2 Appealing

Positive The room was spacious, bed was ok Negative No seif in the room which I've had in other 4 star hotels and no minibar in the room. There was a noise coming from the air vent space ALL the time (without he AC being turned on). I found it difficult to sleep. Also the key was always making problems. Ot

corporate customer

02.12.15

8.5 Very good

Negative I experienced a long delay (35 min) to get the cab service that I requested to the person who was in the front desk one morning, I had to ask him at least twice to remind him, it was not sufficient courteous.

corporate customer up to 30 years

28.10.15

5.3 Sufficient

Positive Zentral gelegen, geringe Distanz zum Bahnhof und zur Innenstadt Negative zunächst wurde ein ehemaliges Raucherzimmer zugeteilt (Brantflecken auf dem Plastikwaschbecken, ein Brantloch im Teppichboden, Geruch nach kaltem Rauch im gesamten Zimmer). Auf Nachfrage hieß es zunächst, dass alle Zimmer belegt seien. Nach Aussage, dass

group traveler up to 30 years

17.10.15

6 Satisfying

Positive quite close to the city center, breakfast not too expensive. Negative The mattresses were very used and hat a concave form. The bathroom could use some fresh color, especially in the shower. As I stayed in this hotel for about 5 weeks now, the breakfast gets monotonous - it is exactly the same offer every day.

corporate customer up to 30 years

18.02.15

6.1 Satisfying

Positive -Direkt an Fußgängerzone gelegen -gutes Frühstück Negative -Matratze sehr weich -Sauna war nicht nutzbar