Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Aachen Europaplatz

Center 2.00 km Train station 2.00 km Airport 80.00 km
8.1

440 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Aachen Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Aachen Europaplatz
Mercure Hotel Aachen Europaplatz
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Aachen Europaplatz

  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for art lovers

The Mercure Hotel Aachen Europaplatz in the east of the Kaiserstadt provides easy access to many attractions. The Ludwig Forum and the City Gardens are about a 10-minute walk away. The city centre around the cathedral is almost 2 km away.

Your accommodation at a glance

Whether your are attending a conference or visiting the city, this hotel provides accommodation that perfectly matches your needs. The modern design with an appealing choice of colours as well as the diverse conveniences leave nothing to be desired.

Look forward to perfect service

The international restaurant La Source and the cosy bar Mephisto are lovely places to relax and enjoy. After a successful conference in the hotel or some fun with the children in the playground, the large fitness and wellness area offers a lovely balance.

Hotel data

Hotel built in: 1980, Last complete renovation: 2017, Number of floors: 3, Children-friendly hotel, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 119, Number of rooms with internal connecting door: 4, Number of non-smoking rooms: 119, Family room available:, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Aachen Europaplatz:

Japan Credit Bureau Mastercard American Express Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Smoke detectors
  • Fire alarm
  • Childrens playground
  • Outdoor swimming pool:
  • Beauty parlor:
  • Breakfast:

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Fax
  • WiFi in all rooms
  • Hairdryer
  • Emergency information
  • Plan of emergency exits
  • Room safe
  • Make-up mirror
  • Centrally controlled air conditioning

In-house services

  • Free WiFi
  • Sightseeing tours
  • Store/Mini supermarket
  • Hairdresser/Barber
  • Business Center
  • Adjoining conference center
  • Audiovisual conference equipment
  • Number of conference rooms: 6
  • Conference facilities for up to 280 people

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Mercure Hotel Aachen Europaplatz

Mercure Hotel Aachen Europaplatz: Location and distance

Center: 2.00 km - Aachen

Airport: 80.00 km - DUSSELDORF

Train station: 2.00 km - Aachen Hauptbahnhof

Frequently asked questions about Mercure Hotel Aachen Europaplatz

How was the Mercure Hotel Aachen Europaplatz rated on average?
On average, the Mercure Hotel Aachen Europaplatz was rated 8.1 by 440 former guests.
How far is the distance to the nearest train station?
The nearest train station is 2 kilometers from the Mercure Hotel Aachen Europaplatz.
How far is the distance to the nearest airport?
The nearest airport is 80 kilometers from the Mercure Hotel Aachen Europaplatz.
Is the hotel Mercure Hotel Aachen Europaplatz centrally located?
The Mercure Hotel Aachen Europaplatz is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Aachen Europaplatz?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Aachen Europaplatz?
Is it possible to cancel the booking at the Mercure Hotel Aachen Europaplatz free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Aachen Europaplatz?
The hotel offers the following payment options:
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa
  • (Bank) transfer

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Evaluations of Mercure Hotel Aachen Europaplatz

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
440 Evaluations 218 including comments:
8.1 / 10

anonymous between 40 and 50 years

14.04.18

5.3 Sufficient

Negative Bathroom soaps were never refilled Key Card not working for 3 day No English Channels available on TV No drinking water available on arrival

corporate customer between 30 and 40 years

10.04.17

8.5 Very good

Positive new nice and clean rooms Negative Still under construction, noise at morning a lot of construction material on corridor.

group traveler up to 30 years

29.07.16

9.7 Excellent

Positive All good Negative NO

anonymous between 30 and 40 years

27.06.16

10 Excellent

Positive The staff at the Hotel spoke English, and they were very helpful.

corporate customer

06.11.15

7.7 Good

Negative Breakfast to expensive