Hotel Crowne Plaza MEMPHIS DOWNTOWN (Memphis)

anonymous

25.07.18

10 Excellent

Positive Friendliness of front desk / check in Negative I arrived at 8:30pm and was told that my room still needed to be cleaned and that was number 9 on the waiting list for a room. 1 hour later, I booked another hotel and cancelled my reservation with the front desk. While waiting, I started speaking with

corporate customer between 30 and 40 years

03.06.18

8.3 Very good

Positive good value for the money. Negative not as central as "downtown" would assume.

corporate customer between 50 and 60 years

25.05.18

8 Very good

Positive The breakfast offering was excellent. The shuttle service is a good offering. Everyone was helpful. I like the bed and the room was clean. Negative The supplies in the room were not replenished and some were taken away. For example, I did not use the body wash on first night. It disappeared on the 2nd night and was not replaced for the rest of the stay. The towels were not complete, for example, the

corporate customer over 60 years

13.03.16

5 Sufficient

Negative Hotel in midst of major renovations. Limited food service, limited hot water and construction noise during normal working hours.

group traveler between 40 and 50 years

27.06.15

6.8 Satisfying

Positive hotel gives you earplugs to the rooms next to the street Cold water is given at the lobby of the hotel complementary shuttle to Down town Negative Noisy rooms next to the street