Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Hard Rock Riviera Maya (Solidaridad)

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Hard Rock Riviera Maya (Solidaridad)
Hotel Hard Rock Riviera Maya (Solidaridad)
Hotel Hard Rock Riviera Maya (Solidaridad)
Hotel Hard Rock Riviera Maya (Solidaridad)
Hotel Hard Rock Riviera Maya (Solidaridad)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Hard Rock Riviera Maya (Solidaridad)

  • Free garage in or directly by hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Our entire crew would like to warmly welcome you to the Hard Rock Riviera Maya. The Hard Rock Hotels family welcomes you to the Hard Rock Riviera Maya! Parking is not a problem at our hotel, we have lots of parking available for our visitors. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. Free for you We provide our guests with a refreshing welcome drink and free bottle of water. After a long day sit back and relax with some Pay TV in your room. The minibar in your room is refilled once free of charge. Free parking is available at the hotel. Our guests will enjoy wireless internet access in public areas, as well as the use of a computer with access to the internet. The use of which is free of charge. Make yourself at home Our hotel safety deposit box ensures security for valuables. Our lift is available to take you to the upper floors of the cushy hotel. Our impressive lobby will start your trip off right. A family-friendly atmosphere is a high priority at this hotel, which features a children's play area and has non-smoking rooms available upon request. Where you will stay Conveniences, like pay TV for visual and audio entertainment, await you in all the rooms. Our hotel's guests like the fact that international newspaper await them in their room. Every hotel room features an easy-to-use telephone. Rooms come with coffee making utensils. We offer a modern fitness room for the guests. Hard Rock Hotel Riviera Maya is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas. Enjoy with our Limitless Resort Credit can be used towards golf, spa and beauty salon services, romantic and special dinner events and photo packages. Restrictions apply. 20% service fee applies. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1999, Last complete renovation: 2013, Children-friendly hotel, DSL/Broadband internet access,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Hard Rock Riviera Maya (Solidaridad):

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Elevator
  • Video surveillance of hallways
  • Video surveillance of entrances
  • Security guards
  • Outdoor swimming pool:
  • Solarium:
  • Whirlpool:
  • Fitness centre:
  • Café/Bistro

Room facilities

  • Easy access for wheelchairs
  • DSL/Broadband internet access
  • Plan of emergency exits
  • Emergency information

In-house services

  • Free garage in or directly by hotel
  • Car rental
  • Express check-out
  • Porter service:
  • Business Center
  • Hairdresser/Barber
  • Pets permitted:

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Hotel Hard Rock Riviera Maya (Solidaridad)

Hotel Hard Rock Riviera Maya (Solidaridad): Location and distance

Airport: 55.00 km - CUN

Frequently asked questions about Hotel Hard Rock Riviera Maya (Solidaridad)

How was the Hotel Hard Rock Riviera Maya rated on average?
On average, the was rated by former guests.
How far is the distance to the nearest airport?
The nearest airport is 55 kilometers from the Hotel Hard Rock Riviera Maya.
Is there parking for hotel guests at the Hotel Hard Rock Riviera Maya?
Unfortunately, there are no parking facilities available for hotel guests of the Hotel Hard Rock Riviera Maya.
What are the breakfast times at the Hotel Hard Rock Riviera Maya?
Breakfast is not available at the Hotel Hard Rock Riviera Maya.
Is it possible to cancel the booking at the Hotel Hard Rock Riviera Maya free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Hard Rock Riviera Maya?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Discover

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