Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars
8.2

35 Evaluations

Hotel Citadines Xinghai (Suzhou)
Hotel Citadines Xinghai (Suzhou)
Hotel Citadines Xinghai (Suzhou)
Hotel Citadines Xinghai (Suzhou)
Hotel Citadines Xinghai (Suzhou)
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: €88.15 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Our whole team would like to cheerfully welcome you to the Citadines Xinghai. The The Ascott Hotel Group family welcomes you to the Citadines Xinghai! Apartment Hotels abound, but the Citadines Xinghai is a great choice to fulfill all of your needs and expectations. Book with us and find out! The hotel features ample parking spaces for its guests. Located at our hotel are car parking spots for the benefit of our guests. Free for you On arrival at the hotel you will receive a free bottle of water. When booking with us, you will enjoy complimentary parking at the hotel. Keep up to date during your stay, with our free internet terminal and Wi-Fi. Make yourself at home Our helpful reception staff will be pleased to place valuables in the hotel safety deposit box. Where you will stay Your well-appointed hotel room features a television set with cable TV. You will also find satellite TV available in every room. Our hotel's guests like the fact that international newspaper await them in their room. All of our rooms entail a convenient phone. We have a fridge, a microwave and a kitchenette available in each of the guest rooms. For your convenience, a trouser press can be found in each of our hotel rooms. Offering you studio and one-bedroom suites with a chic living room and well equipped kitchen in every apartment. No twin bed room avaliable in hotel. Value-added tax (VAT) will be implemented in China with effect from May 1 2016. Should VAT be administered during time of stay, guest will be liable to the payment of VAT rates applied to room and miscellaneous charges. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2007, DSL/Broadband internet access,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Citadines Xinghai (Suzhou):

American Express Japan Credit Bureau Mastercard Visa China Union Pay

Service & facilities

  • Elevator
  • Security guards
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Breakfast:

Room facilities

  • Easy access for wheelchairs
  • DSL/Broadband internet access
  • Plan of emergency exits
  • Emergency information

In-house services

  • Laundry service
  • Classic concierge service
  • Porter service:
  • Business Center
  • Safety deposit boxes at reception

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Hotel Citadines Xinghai (Suzhou)

Hotel Citadines Xinghai (Suzhou): Location and distance

Frequently asked questions about Hotel Citadines Xinghai (Suzhou)

How was the Hotel Citadines Xinghai rated on average?
On average, the Hotel Citadines Xinghai was rated 8.2 by 35 former guests.
Is there parking for hotel guests at the Hotel Citadines Xinghai?
Unfortunately, there are no parking facilities available for hotel guests of the Hotel Citadines Xinghai.
What are the breakfast times at the Hotel Citadines Xinghai?
Is it possible to cancel the booking at the Hotel Citadines Xinghai free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Citadines Xinghai?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa
  • China Union Pay

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Evaluations of Hotel Citadines Xinghai (Suzhou)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
35 Evaluations 25 including comments:
8.2 / 10

corporate customer up to 30 years

04.03.19

7.8 Good

Positive Location is nice Plenty of space and storage for long term stays Small kitchen for long term stays Negative Breakfast is very sparse and cramped Smoke smell throughout Furniture is very basic and not that comfortable

corporate customer between 30 and 40 years

15.01.19

8.4 Very good

Positive Clean and cozy. when your job needs lots of business trip, this apartment style will give you a more relaxed feeling.

corporate customer between 30 and 40 years

11.09.18

8.2 Very good

Positive Friendly nature of the hotel staff, good locality Negative overpriced for the facility offered.

group traveler between 30 and 40 years

30.06.18

9 Excellent

Positive Location of the hotel, Food quality, cleanliness of rooms Negative Delay in taxi service

corporate customer between 30 and 40 years

24.04.18

9.2 Excellent

Positive What can future guests look forward to the most, e.g. fashionable interior, magnificent location or marvelous wellness area? Negative In what regard did the hotel not meet your expectations?