Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Riu Plaza Guadalajara

Center 5.00 km Train station 10.00 km Airport 18.00 km
9.2

62 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
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business tariff details
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business tariff
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ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Riu Plaza Guadalajara

  • 1 minibar refill
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Our entire staff would like to proudly welcome you to the Riu Plaza Guadalajara. As a member of the TUI Hotel Group family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Ask our friendly reception team for details on car hire and feel free to use hotel parking during your stay. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. A complimentary minibar-refill is provided in our hotel rooms. The public rooms in the hotel all offer WiFi. Make yourself at home The qualified reception offers assistance and advice at all times. Our elevator is available to take you to the upper floors of the homey hotel. Our impressive lobby will start your trip off right. The hotel's well-stocked bar and gourmet eatery are excellent meeting places for family or friends. Where you will stay The hotel's visitors are supplied with cable TV that can be found in each room. Within your room you will find international newspapers. Use the easy-to-use telephone in your hotel room to touch base with your friends or family. All of the rooms feature a radio in them. Hotel rooms come equipped with coffee making equipment. We offer a modern fitness room for the guests of our hotel. Amongst other exclusive services, all the rooms offer free wireless Internet. The initial content of the Mini-bar is by courtesy of the house. Enjoy excellent gastronomy without leaving the hotel. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2011, Number of floors: 40, City hotel, Trade fair/Conference hotel, Non-smoking hotel, All-season opened, Number of rooms: 550, Number of singlerooms: 156, Number of double rooms: 215, Number of twin-rooms: 215, Of which have a double bed: 156, Number of rooms with internal connecting door: 10, Number of suites/appartments: 36, Number of non-smoking rooms: 550, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Riu Plaza Guadalajara:

Visa American Express Mastercard Billing to corporate account possible

Service & facilities

  • Executive/Business floor
  • Mobile phone reception
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Secure parking
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 10,00 MXN
  • Parking Price/Day 10,00 MXN
  • Car park is a 1-minute walk away
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hallways
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Security guards
  • Sprinkler system
  • Fire alarm
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarm in hallways
  • Emergency backup generators
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Visual alarms for the deaf/hard of hearing in public areas
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Hotel staff trained in first aid
  • Emergency exits for each floor
  • Visual alarms for the deaf/hard of hearing in hallways
  • All guest rooms equipped with sprinklers
  • Number of doors with spyhole in room: 550
  • Number of doors with security lock in room: 550
  • Outdoor swimming pool:
    Open 08:00 - 20:00
  • Fitness room:
  • Beauty parlor: 09:00 - 20:00
  • Fitness centre:
  • Breakfast: 06:30 - 11:00
  • Hotel bar
  • Restaurant(s): 4
    06:30 - 23:30

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 4
  • Cable TV
  • TV with international news channel
  • Radio
  • Telephone in the bathroom
  • TV remote control
  • Telephone by the bed
  • Make-up mirror
  • Soundproof windows
  • Desk
  • Plan of emergency exits
  • Emergency information
  • Bathrobes
  • Hairdryer
  • Separate luggage storage
  • Seating area
  • Bathroom with shower
  • Room safe
  • Minibar
  • Temperature controls: : 550
  • Iron + ironing board in 550 rooms
  • Coffee machine/Tea-maker in 550 rooms

In-house services

  • Medical service
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • 1 minibar refill
  • Free WiFi
  • Classic concierge service
  • Car rental
  • Pets not allowed
  • Business Center
  • Air conditioning in public areas
  • ATM
  • Audiovisual conference equipment
  • Number of conference rooms: 12
  • Conference facilities for up to 1200 people

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Hotel Riu Plaza Guadalajara

Hotel Riu Plaza Guadalajara: Location and distance

Center: 5.00 km - Guadalajara

Airport: 18.00 km

Train station: 10.00 km - FERROCARRILES DE MEXICO

Frequently asked questions about Hotel Riu Plaza Guadalajara

How was the Hotel Riu Plaza Guadalajara rated on average?
On average, the Hotel Riu Plaza Guadalajara was rated 9.2 by 62 former guests.
How far is the distance to the nearest train station?
The nearest train station is 10 kilometers from the Hotel Riu Plaza Guadalajara.
How far is the distance to the nearest airport?
The nearest airport is 18 kilometers from the Hotel Riu Plaza Guadalajara.
Is the hotel Hotel Riu Plaza Guadalajara centrally located?
The Hotel Riu Plaza Guadalajara is approximately 5 kilometers from the city center.
Is there parking for hotel guests at the Hotel Riu Plaza Guadalajara?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Secure parking
  • Car park is a 1-minute walk away
  • Parking areas patrolled
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Riu Plaza Guadalajara?
At the Hotel Riu Plaza Guadalajara, breakfast is served from 06:30 to 11:00.
Is it possible to cancel the booking at the Hotel Riu Plaza Guadalajara free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Riu Plaza Guadalajara?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Billing to corporate account possible

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Evaluations of Hotel Riu Plaza Guadalajara

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
62 Evaluations 44 including comments:
9.2 / 10

corporate customer between 40 and 50 years

13.03.20

9.9 Excellent

Positive Room facilities, staff friendliness, breakfast with lot of options, coffebar downstairs Negative pool hours, it may be extended at least one hour

anonymous

10.07.19

9.6 Excellent

Positive The breakfast is really good. A lot of variety. Negative You need to paid extra charge for the parking of the vehicle.

group traveler between 30 and 40 years

24.06.19

9 Excellent

Positive The room it was very comfortable and the bathroom is big. The pillows and bed was soft. The check in was quick and sufficient. Negative The noise between rooms when close the doors or when something is knocking on the wall behind the room, or someone stepping on the floor upwards.

group traveler between 40 and 50 years

22.11.18

9.6 Excellent

Positive In walking distance to Bosch location. Very nice rooms, great view from the rooms on the city Negative early booking was not considered by local staff. Price too high.

corporate customer between 50 and 60 years

18.11.18

8.7 Very good

Positive Very good hotel near the new location in Guadalajara Negative Early check-in did not work. The rooms were not available at 3:00 pm