Hotel Novotel Bengaluru Outer Ring Road (Bangalore)

corporate customer between 50 and 60 years

13.02.20

5.6 Sufficient

Positive close to Ecospace, good breakfast Negative rooms need remodel, bad smells in the room, way too expensive for the offer, small fitness centre, restaurant expensive for food quality

corporate customer between 40 and 50 years

29.07.19

7.8 Good

Positive good breakfest, helpful personnel, airport shuttle Negative I've been in this hotel two years back and at that time transfer to the office was included, now I had to pay extra. I found the room price much too high comparing to the quality. I had to pay one extra night to early check in and additional extra night

corporate customer between 50 and 60 years

19.02.19

6.3 Satisfying

Positive Room was nice and clean. Negative My room was not cleaned on the 2nd day, upon my return from work, they came to clean at 4.30pm - whch I declined as I had conference calls to make from my room. I expected the room to be cleaned in the morning. No bathroom slippers provided. TV kee

corporate customer

13.02.19

2.8 Appealing

Positive Only benefit is location Negative Room cleanliness was below par. Same with the service levels - it was clearly visible that the hotel staff is disinterested! Really not value for money - for the price they charge!!

corporate customer between 30 and 40 years

14.01.19

8.4 Very good

Positive Room and Bathroom cleanliness Negative High prices of the menu items