Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel City House (Hamburg)

Center 2.00 km Train station 1.00 km Airport 54.19 km
8.6

334 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel City House (Hamburg)
Hotel City House (Hamburg)
Hotel City House (Hamburg)
Hotel City House (Hamburg)
Hotel City House (Hamburg)
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business tariff details
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Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €134.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel City House (Hamburg)

  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for museum enthusiasts

In the very heart of the centre, the Raphael Hotel City House in Hamburg is situated. People with a sweet tooth should definitely visit the chocolate museum. Learn all about the sweet delicacy, create your own chocolate and taste them.

Your accommodation at a glance

An exclusive and elegant ambience awaits you in the rooms. Striped or wooden decor wallpaper provide for a homely character as well as the warm colours and the beautiful chandeliers. Matching curtains and carpets provide for the final touch.

This also awaits you

In the same noble ambience like the rooms, the restaurant presents itself. You can enjoy the rich and varied breakfast here. For sociable hours, the fireplace room is perfect and offers a nice flair with its exclusive furniture in the historic style.

Hotel data

Hotel built in: 1905, Last partial renovation: 2012, Children-friendly hotel, Family hotel, City hotel, Family-run hotel, Non-smoking hotel, All-season opened, Number of rooms: 30, Number of singlerooms: 3, Number of double rooms: 27, Number of twin-rooms: 2, Of which are suitable as three-bed rooms: 3, Of which are suitable as four-bed rooms: 1, Number of apartments: 2, Number of non-smoking rooms: 30, Family room available:, Children's beds/cots: 2, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel City House (Hamburg):

Mastercard American Express Visa Electronic cash Billing to corporate account possible

Service & facilities

  • Mobile phone reception
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Car park is 2-minutes walk away
  • Smoke detectors
  • Fire alarm
  • Video surveillance of entrances
  • Hallways equipped with fire exstinguishers
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Breakfast: 06:30 - 10:30

Room facilities

  • TV with international news channel
  • TV remote control
  • Telephone on the desk
  • Voicemail
  • Cable TV
  • Radio
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Hairdryer
  • Emergency information
  • Soundproof windows
  • Bathroom with shower
  • Desk
  • Windows for opening
  • Minibar
  • Plan of emergency exits
  • Room safe
  • Make-up mirror
  • Individually controlled ventilation: : 30
  • Fridge in 6 rooms
  • Coffee machine/Tea-maker in 6 rooms

In-house services

  • Shoe-polishing machine
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Express check-out
  • Sightseeing tours
  • Secretarial services
  • Pets not allowed
  • Hotel safe
  • Vending machine for beverages

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Hotel City House (Hamburg)

Hotel City House (Hamburg): Location and distance

Center: 2.00 km - Hamburg

Airport: 54.19 km - Lübeck Blankensee Airport (LBC)

Train station: 1.00 km - Hamburg Hbf

Highway: 2.63 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Hotel City House (Hamburg)

How was the Hotel City House rated on average?
On average, the Hotel City House was rated 8.6 by 334 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Hotel City House.
How far is the distance to the nearest airport?
The nearest airport is 54.2 kilometers from the Hotel City House.
Is the hotel Hotel City House centrally located?
The Hotel City House is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel City House?
The following parking options are available to hotel guests.
  • Car park is 2-minutes walk away
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel City House?
At the Hotel City House, breakfast is served from 06:30 to 10:30.
Is it possible to cancel the booking at the Hotel City House free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel City House?
The hotel offers the following payment options:
  • Diners Club
  • Mastercard
  • American Express
  • Visa
  • Electronic cash
  • Billing to corporate account possible

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Evaluations of Hotel City House (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
334 Evaluations 201 including comments:
8.6 / 10

couple over 60 years

25.05.18

7.6 Good

Positive the flair of the Hotel Negative everything was fine

corporate customer up to 30 years

16.12.13

8 Very good

Positive Just a few minutes to the train-station and restaurants; comfortable bed, friendly staff

group traveler between 40 and 50 years

04.07.13

9.2 Excellent

Positive Beautiful restored littel hotel with clean and comfortable rooms (3 bed room), new bathroom with enough space in the shower and little corner for tee/coffee. Negative The area around the hotel is not recommended for late evening / night hours (maybe better go there by taxi).

anonymous over 60 years

08.08.07

8.4 Very good

Positive I highly recommend this hotel. The location is excellent, people are friendly, and it is easy to get to the railway station. The downside is the immediate neighborhood, but that is no fault of the hotel. Negative Immediate neighborhood is littered with porno shops and tattoo parlors. We visited many hotels on this trip, but this one is the only hotel that charged for breakfast. I would have preferred to have the price for it included in the total.