Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Mercure Graz City

Center 1.00 km Train station 1.00 km Airport 9.00 km
8.2

523 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Graz City
Hotel Mercure Graz City
Hotel Mercure Graz City
Hotel Mercure Graz City
Hotel Mercure Graz City
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Graz City

  • Free use of the sauna
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to gladly welcome you to the Hotel Mercure Graz City. The Mercure by Accor family proudly welcomes you to the Hotel Mercure Graz City! Our homey hotel is easy to reach on foot from the station, just0,8 km. Our hotel has lots of parking spaces available. Located at our hotel are car parking spots for the benefit of our guests. You can use the hotel sauna for free. The public rooms in the hotel all offer WiFi. Make yourself at home Our competent reception staff will be pleased to place your valuables in our hotel safety deposit box. Hotel guests may find it convenient to use the lift to the upper floors. Our impressive lobby will start your trip off right. Enjoy your delectable evening meal in the full-service dining room , and sample the delights of the pleasant bar in good company. Where you will stay One of our hotel features is an air conditioner that can be found in each room. In all hotel rooms we have included a TV (cable). Enjoy the satellite TV set available in each and every room. Every bathroom has a bathtub for your convenience. A hand-held blow-dryer as well as a house coat are available in all of our hotel rooms. Before or after a long day of sightseeing or business meetings, make sure you give your skin the treatment it deserves. Relax and unwind at the hotel's soothing sauna facilities. Bathrobes provided. Starting on the 1st of February 2016, all our rooms are non-smoking rooms. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2005, Last complete renovation: 2018, Number of floors: 5, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 143, Number of rooms with internal connecting door: 2, Number of suites/appartments: 11, Number of non-smoking rooms: 143, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Graz City:

American Express Mastercard Visa

Service & facilities

  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Fire alarm
  • Smoke detectors
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Fax
  • WiFi in all rooms
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Hairdryer
  • Centrally controlled air conditioning

In-house services

  • Shoe-polishing machine
  • Washing machine for guests
  • Free use of the sauna
  • Free WiFi
  • Express check-out
  • Business Center
  • Safety deposit boxes at reception
  • Hotel safe
  • Adjoining conference center
  • Number of conference rooms: 1
  • Conference facilities for up to 40 people

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Hotel Mercure Graz City

Hotel Mercure Graz City: Location and distance

Center: 1.00 km - Hauptplatz Graz

Airport: 9.00 km - GRZ

Train station: 1.00 km - Graz - Hauptbahnhof

Highway: 3.00 km - A9 GRAZ NORD

Frequently asked questions about Hotel Mercure Graz City

How was the Hotel Mercure Graz City rated on average?
On average, the Hotel Mercure Graz City was rated 8.2 by 523 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Hotel Mercure Graz City.
How far is the distance to the nearest airport?
The nearest airport is 9 kilometers from the Hotel Mercure Graz City.
Is the hotel Hotel Mercure Graz City centrally located?
The Hotel Mercure Graz City is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Hotel Mercure Graz City?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Mercure Graz City?
Breakfast is not available at the Hotel Mercure Graz City.
Is it possible to cancel the booking at the Hotel Mercure Graz City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Mercure Graz City?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Mastercard
  • Visa

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Evaluations of Hotel Mercure Graz City

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
523 Evaluations 214 including comments:
8.2 / 10

corporate customer between 40 and 50 years

20.11.17

9.5 Excellent

Positive clean

corporate customer between 40 and 50 years

20.03.17

6.4 Satisfying

Positive beverages are free of charge in privilege room. Negative 1) fitness room opening hour - open late & close early. 2) fitness room cleanness - always no new towel. 3) laundry bag and laundry request sheet not prepared in the room. 2) & 3) are getting worse than before. 4) safety box in the room does not wo

corporate customer between 30 and 40 years

21.11.16

7.8 Good

Positive Good location

group traveler between 30 and 40 years

01.08.16

8.5 Very good

Positive Breakfast Negative No

group traveler between 30 and 40 years

29.07.16

8 Very good

Positive Cost performance Negative Missing scuff (for room walking)