Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Novotel Hamburg City Alster

Center 2.00 km Train station 1.00 km Airport 130.00 km
8.5

1101 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Novotel Hamburg City Alster
Hotel Novotel Hamburg City Alster
Hotel Novotel Hamburg City Alster
Hotel Novotel Hamburg City Alster
Hotel Novotel Hamburg City Alster
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Novotel Hamburg City Alster

  • Free WiFi
  • Free use of an internet terminal
  • Free use of the sauna
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Novotel Hamburg City Alster is located in the Hohenfelde city district, right by the underground stop Lübecker Straße. The underground takes you quickly and easily to the city centre, where you can visit the hanseatic city's attractions.

Your accommodation at a glance

The modern, spacious rooms are optimally equipped for any requirement. A modern bathroom, a comfortable sofa and a work space are on hand.

This also awaits you

At the Novo² Restaurant or out on the terrace, you can dine around the clock on á-la-Carte specialties from all over the world. You can get drinks and snacks at the Novo² Bar & Eatery. Additionally, the hotel has rooms you can utilise for seminars and meetings.

Hotel data

Hotel built in: 2004, Last complete renovation: 2019, Number of floors: 5, Non-smoking hotel, Number of rooms: 210, Number of rooms with internal connecting door: 3, Number of suites/appartments: 6, Number of non-smoking rooms: 210, Family room available:, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Hamburg City Alster:

Japan Credit Bureau Mastercard American Express Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hallways
  • Fire alarm
  • Childrens playground
  • Sauna:
  • Turkish bath:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Bathroom with bathtub
  • Hairdryer
  • Emergency information
  • Bathroom with shower
  • Plan of emergency exits
  • Room safe
  • Make-up mirror
  • Bathrobes
  • Centrally controlled air conditioning

In-house services

  • Shoe-polishing machine
  • Free WiFi
  • Free use of an internet terminal
  • Free use of the sauna
  • Express check-out
  • Sightseeing tours
  • Business Center
  • Safety deposit boxes at reception
  • Hotel safe
  • Adjoining conference center
  • Audiovisual conference equipment
  • Number of conference rooms: 11
  • Conference facilities for up to 220 people

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Hotel Novotel Hamburg City Alster

Hotel Novotel Hamburg City Alster: Location and distance

Center: 2.00 km - Hamburg

Airport: 130.00 km - BRE

Train station: 1.00 km - HAMBURG HBF

Highway: 4.00 km - HAMBURG SUED

Frequently asked questions about Hotel Novotel Hamburg City Alster

How was the Hotel Novotel Hamburg City Alster rated on average?
On average, the Hotel Novotel Hamburg City Alster was rated 8.5 by 1101 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Hotel Novotel Hamburg City Alster.
How far is the distance to the nearest airport?
The nearest airport is 130 kilometers from the Hotel Novotel Hamburg City Alster.
Is the hotel Hotel Novotel Hamburg City Alster centrally located?
The Hotel Novotel Hamburg City Alster is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Novotel Hamburg City Alster?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Novotel Hamburg City Alster?
Breakfast is not available at the Hotel Novotel Hamburg City Alster.
Is it possible to cancel the booking at the Hotel Novotel Hamburg City Alster free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Novotel Hamburg City Alster?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa

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Evaluations of Hotel Novotel Hamburg City Alster

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
1101 Evaluations 478 including comments:
8.5 / 10

solo traveller private customer between 50 and 60 years

23.08.16

9.7 Excellent

Positive friendly and competent staff! Negative Coffee machines not ready at 6:30 am, but we got one from the bar.

corporate customer up to 30 years

20.06.16

9.3 Excellent

Positive Close to U-Bahn, nice and modern rooms, good breakfast

corporate customer between 30 and 40 years

01.02.16

5.3 Sufficient

Positive not to crowded Negative hairs in the bathroom, slice of bred under the bad for four days -

corporate customer between 40 and 50 years

27.01.16

7.3 Good

Negative Bit too warm in the room

corporate customer between 40 and 50 years

10.03.14

9.5 Excellent

Positive Food (both breakfast and lunch) was very good!