Hotel Westgate NY Grand Central (New York)

anonymous between 50 and 60 years

27.02.16

9 Excellent

Negative I am disappointed that the lobby was renovated and does not fit the decor of a boutique hotel. The previous lobby had more of a unique European feel. Now it's cold and uninviting. The bar used to be far more cozy and lunch could be served at the bar.

anonymous between 50 and 60 years

17.10.15

10 Excellent

Positive Love the quaint setting and service Negative I don't like what they did to the lobby. It looks like a Courtyard Marriot. Very disappointing. It used to have a boutique European feel. Now it's cold and not welcoming. No nice bar to sit at and socialize.

corporate customer between 50 and 60 years

19.03.13

8.2 Very good

Positive ROom was very quiet and comfortable Negative Staff unclear about internet signon

corporate customer up to 30 years

07.09.10

9.6 Excellent

Positive The room was very comfortable and clean, and it is in the perfect location for my business travel. Excellent bed and pillows. My shower curtain smelled sour, so I called the front desk and they immediately sent someone up to replace it. I will stay here w

corporate customer anonymous

07.12.07

3.3 Appealing

Positive Hotel was in a good location for my needs. Negative Room was very small, sometimes noisy. Elevators and halls were small so it was difficult to manuver luggage and computer bag. Bathroom floor was dirty and room was awkward; you had to be careful not to hit your head when using the toilet. There was als