Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Holiday Inn HAMBURG (Hamburg)

Billwerder Neuer Deich 14, 20539 Hamburg - Rothenburgsort / HafenCity
Center 3.00 km Train station 3.00 km Airport 11.00 km
7.5

807 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Holiday Inn HAMBURG (Hamburg)
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Holiday Inn HAMBURG (Hamburg)

  • Free use of an internet terminal
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Holiday Inn Hamburg boasts a charming location thanks to its proximity to the harbour and the river Elbe. It’s a few minutes’ drive to the city centre (3 km), where the Inner Alster Lake and the Reeperbahn await.

Your accommodation at a glance

The rooms feature pleasantly low-key fittings with only a few splashes of colour. The classic style ensures a relaxing atmosphere, inviting you to unwind. The suites feature additional amenities and a rooftop terrace.

This also awaits you

A revitalising breakfast, as well as delicacies from international cuisine await guests in the Elbgarten restaurant. Snacks and a select drinks menu await in the hotel bar, Windfang. There are meeting rooms of various sizes available for hosting business events.

Hotel data

Hotel built in: 1999, Number of floors: 18, Trade fair/Conference hotel, Family hotel, Business hotel, Number of rooms: 385, Number of singlerooms: 61, Number of double rooms: 312, Number of twin-rooms: 100, Of which have a double bed: 100, Of which are suitable as three-bed rooms: 15, Number of rooms with internal connecting door: 4, Number of suites/appartments: 12, Number of rooms with air conditioning: 250, Number of non-smoking rooms: 385, Children's beds/cots: 3, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Holiday Inn HAMBURG (Hamburg):

Visa American Express Mastercard Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • Marked disabled parking space
  • Garage in hotel Price/Day 22,00 EUR
  • Parking Price/Day 22,00 EUR
  • Hotel-owned car park
  • Beauty parlor:
  • Hotel bar

Room facilities

  • Voicemail
  • Telephone on the desk
  • Satellite TV
  • Fax
  • WiFi in all rooms
  • Room safe
  • Desk
  • Hairdryer
  • Bathroom with bathtub
  • Iron + ironing board

In-house services

  • Laundry service
  • Free use of an internet terminal
  • Free WiFi
  • Car rental
  • Store/Mini supermarket
  • Business Center
  • Large dogs permitted:
  • ATM
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Number of conference rooms: 19
  • Conference facilities for up to 19 people

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Holiday Inn HAMBURG (Hamburg)

Holiday Inn HAMBURG (Hamburg): Location and distance

Show hotel on map

Center: 3.00 km - Hamburg

Airport: 11.00 km - Hamburg Airport

Train station: 3.00 km - Hamburg Hbf

Highway: 0.02 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Holiday Inn HAMBURG (Hamburg)

How was the Holiday Inn HAMBURG rated on average?
On average, the Holiday Inn HAMBURG was rated 7.5 by 807 former guests.
How far is the distance to the nearest train station?
The nearest train station is 3 kilometers from the Holiday Inn HAMBURG.
How far is the distance to the nearest airport?
The nearest airport is 11 kilometers from the Holiday Inn HAMBURG.
Is the hotel Holiday Inn HAMBURG centrally located?
The Holiday Inn HAMBURG is approximately 3 kilometers from the city center.
Is there parking for hotel guests at the Holiday Inn HAMBURG?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Holiday Inn HAMBURG?
Breakfast is not available at the Holiday Inn HAMBURG.
Is it possible to cancel the booking at the Holiday Inn HAMBURG free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Holiday Inn HAMBURG?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Japan Credit Bureau

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Evaluations of Holiday Inn HAMBURG (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
807 Evaluations 440 including comments:
7.5 / 10
78 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer between 30 and 40 years

10.07.19

8.3 Very good

Positive provide soft drink and aerated water for free Near by the supermarket Negative Some of rooms do not have air conditioner; The main course is almost same everyday; Only 3 ~ 5 English TV channels

corporate customer between 40 and 50 years

04.03.19

7.7 Good

Positive friendly staff, all ok. Negative Parking is expensive

group traveler between 40 and 50 years

17.09.18

9.4 Excellent

Positive The complementary beverages in the room and how clean the room was Negative How the breakfast buffet was organized, people bump into each other also I have had better breakfast varieties in other Hotles (e.g. Clarion). But I would still happly come to Holiday Inn in Hamburg

corporate customer up to 30 years

28.05.18

5.5 Sufficient

Positive Received room very early due to my early arrival. Very pleased with that. No issues with the WiFi, great speed as well. Nice breakfast. Negative Room was slightly outdated. Not the best ventilation. Also my room was situated very close to elevator shaft so elevator noises was heard very frequently

corporate customer between 50 and 60 years

13.11.17

7.5 Good

Positive Overall a good hotel Negative price of the parking.

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