Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Grand Hotel Kempinski (Shanghai)

Center 5.00 km Train station 5.00 km Airport 17.00 km
8.6

157 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Grand Hotel Kempinski (Shanghai)
Grand Hotel Kempinski (Shanghai)
Grand Hotel Kempinski (Shanghai)
Grand Hotel Kempinski (Shanghai)
Grand Hotel Kempinski (Shanghai)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €148.36 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Grand Hotel Kempinski (Shanghai)

  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free use of the sauna
  • Parking directly by the hotel
  • Free WiFi
  • Personal daily newspaper for every room
  • Free garage in or directly by hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire team, we welcome you warmly to the Grand Hotel Kempinski. Ask our competent reception team for details on car hire and feel free to use hotel parking during your stay. We provide car parking space at the hotel for your convenience while you stay with us. Free for you A free bottle of water awaits you on arrival. Our quaint hotel features a daily newspaper free of charge. The hotel sauna is available to use and is complimentary during your stay. Free Wi-Fi in public areas and complimentary access to a computer terminal (with internet) await you at our hotel. Make yourself at home You can leave money for secure storage in the hotel strong box at reception which is manned at all times. Culinary greetings from the kitchen We also serve a variety of dishes in the hotel's restaurant. The menu there offers not only great meals for both vegetarian and diabetic guests but also nutritious wholesome multi grain dishes. Once your hunger is satisfied, go over to the hotel's bar to quench your thirst. Where you will stay In the air-conditioned hotel rooms we provide coffee making facilities, cable TV, a desk and a minibar. For some in-room entertainment simply turn on the satellite Television set and watch your favourite channels. All rooms in the hotel have Pay TV. The TV set in your room has internet connection. The international newspapers available in all of the hotel rooms are a real favourite among our hotel's guests. All our rooms naturally have a safety deposit box. During your entire trip you will be able to stay in touch with your friends and family since a properly functioning phone can be found in each and every hotel room. The radio in your room allows you to listen to the charts and the news. The bathrooms all have windows in them. The rooms are equipped with sound proof windows. Relax or be active In order to ensure our guests' well-being, we have equipped the wellness facilities with features such as a rejuvenating sauna. all guests must wear a swimming cap while in the pool Dear Guests Order to protect the public from the dangers of secondhand smoke, according to the “The Shanghai on Smoking Controlling in Public Places” and “The Implementing Rules for the Public Health Regulations” of provisions ,NO SMOKING in hotel Shanghai all indoor areas. If you want to smoke to the designated smoking outside the hotel and please, consult the hotel staff according to the boot logo to live. Thanks for your cooperation and understanding! Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2011, Number of floors: 30, All-inclusive hotel, City hotel, Trade fair/Conference hotel, Business hotel, All-season opened, Number of rooms: 686, Number of singlerooms: 466, Number of double rooms: 220, Number of rooms with internal connecting door: 43, Number of rooms with air conditioning: 686, Number of non-smoking rooms: 686, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Grand Hotel Kempinski (Shanghai):

Visa Mastercard American Express Japan Credit Bureau China Union Pay

Service & facilities

  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 CNY
  • Public internet terminal: Price/Hours: 0,00 CNY
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Security patrolled car park
  • Parking with charging facility for electric cars
  • Secure parking
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 0,00 CNY
  • Garage in hotel Price/Day 0,00 CNY
  • Car park is a 1-minute walk away
  • Garage is a 1-minute walk away
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hallways
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Security guards
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Fire alarm
  • Parking areas patrolled
  • Hotel stairways ventilated
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Video surveillance recorded 24 hrs a day
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarm in hallways
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Emergency backup generators
  • Visual alarms for the deaf/hard of hearing in public areas
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Emergency exits for each floor
  • Visual alarms for the deaf/hard of hearing in hallways
  • All guest rooms equipped with sprinklers
  • Number of doors with spyhole in room: 686
  • Number of doors with security chain in room: 686
  • Number of doors with security lock in room: 686
  • Indoor swimming pool:
    Open 06:00 - 23:00
  • Sauna: Price 0,00 CNY
  • Fitness room:
  • Fitness centre: Price 0,00 CNY
  • Breakfast: 06:00 - 10:00
  • Breakfast for early risers: 05:30 - 06:00
  • Vegetarian food available
  • Café/Bistro
  • Selection of Chinese dishes in restaurant and room service
  • Kosher food available
  • Halal food available
  • Hotel bar
  • Diabetic food available
  • Wholefood available
  • Breakfast with Chinese dishes
  • Restaurant(s): 5
    06:00 - 22:00
  • Chop sticks
  • Menu

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 4
  • Cable TV
  • Voicemail
  • Radio
  • Telephone in the bathroom
  • Satellite TV
  • Telephone by the bed
  • Telephone on the desk
  • TV with international news channel
  • Internet TV
  • TV in the bathroom
  • Pay TV
  • TV remote control
  • WiFi in all rooms Price/Hour 0,00 CNY
  • Make-up mirror
  • Soundproof windows
  • Plan of emergency exits
  • Desk
  • Emergency information
  • Bathrobes
  • Bathroom with window
  • Heated towel rack in bathroom
  • Hairdryer
  • Separate luggage storage
  • Full-length mirror
  • Seating area
  • Bathroom with bathtub
  • Room safe
  • Bathroom with shower
  • Minibar
  • Centrally controlled ventilation
  • Centrally controlled air conditioning
  • Temperature controls: : 686
  • Individually controlled ventilation: : 686
  • Fridge in 686 rooms
  • Waterboiler
  • Iron + ironing board in 686 rooms
  • Coffee machine/Tea-maker in 66 rooms
  • Chinese instant noodles in minibar
  • Chinese TV channel
  • Free tea supplies in room
  • Complimentary slippers provided in room

In-house services

  • Shoe-polishing service
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free use of the sauna
  • Parking directly by the hotel
  • Free WiFi
  • Personal daily newspaper for every room
  • Free garage in or directly by hotel
  • Check-out terminal
  • Classic concierge service
  • Sightseeing tours
  • Car rental
  • Express check-out
  • Limousinenservice
  • Free daily newspapers
  • Meets ISO 14001 environmental management standard
  • Secretarial services
  • Pets not allowed
  • Business Center
  • Evening entertainment
  • Ice machine
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Hotel safe
  • Daily weather forecast in Mandarin
  • Chinese newspaper
  • Mandarin log-in instructions for internet
  • Local map and destination/city information in Mandarin
  • Welcome booklet in Mandarin
  • Adaptor for Chinese/US plugs
  • Audiovisual conference equipment
  • In-house interpreting system
  • WiFi in all conference rooms Price/Hour 0,00 CNY
  • Number of conference rooms: 15
  • Conference facilities for up to 700 people

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Grand Hotel Kempinski (Shanghai)

Grand Hotel Kempinski (Shanghai): Location and distance

Center: 5.00 km - Shanghai

Airport: 17.00 km - Shanghai Hongqiao International Airport (SHA)

Train station: 5.00 km - Shanghai - Railway Station

Frequently asked questions about Grand Hotel Kempinski (Shanghai)

How was the Grand Hotel Kempinski rated on average?
On average, the Grand Hotel Kempinski was rated 8.6 by 157 former guests.
How far is the distance to the nearest train station?
The nearest train station is 5 kilometers from the Grand Hotel Kempinski.
How far is the distance to the nearest airport?
The nearest airport is 17 kilometers from the Grand Hotel Kempinski.
Is the hotel Grand Hotel Kempinski centrally located?
The Grand Hotel Kempinski is approximately 5 kilometers from the city center.
Is there parking for hotel guests at the Grand Hotel Kempinski?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Security patrolled car park
  • Parking with charging facility for electric cars
  • Secure parking
  • Car park is a 1-minute walk away
  • Parking areas patrolled
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Grand Hotel Kempinski?
Is it possible to cancel the booking at the Grand Hotel Kempinski free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Grand Hotel Kempinski?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Mastercard
  • American Express
  • Japan Credit Bureau
  • China Union Pay

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Evaluations of Grand Hotel Kempinski (Shanghai)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
157 Evaluations 84 including comments:
8.6 / 10

corporate customer between 30 and 40 years

23.11.19

6.7 Satisfying

Positive cleanliness Negative breakfast

corporate customer between 40 and 50 years

21.10.19

9.7 Excellent

Positive Clean room and sport center Negative Need to fixing the break machine Please check the taxi reliability (One way from airport to Hotel was c.a. 180RMB but one way from Hotel to airport was c.a. 280RMB)

corporate customer up to 30 years

17.06.19

10 Excellent

Positive Is always the best when having business trip in Shanghai nearby Citi Tower. Friendliness, location, catering services, facilities, and room conditions/views are always of high standard. Negative N/A

group traveler up to 30 years

26.02.19

5.9 Sufficient

Positive Convenience and near the office. Negative Room soap is not replenished and no advance notification that gym facility is not available. Temporary gym is poorly provided.

corporate customer between 50 and 60 years

24.12.18

8 Very good

Positive fast check in process and room services was good