Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Galaxy (Kraków)

Center 2.00 km Train station 2.00 km Airport 13.00 km
8.3

33 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Galaxy (Kraków)
Hotel Galaxy (Kraków)
Hotel Galaxy (Kraków)
Hotel Galaxy (Kraków)
Hotel Galaxy (Kraków)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €82.75 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Galaxy (Kraków)

  • Free use of the sauna
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Hotel is located in the city centre, on the Vistula with the view on the Podgorze District of one side and on the other side on apartments, builds and the old town from the top floors. Walk along Embankments on the Vistula to the Wawel Hill takes 20 minutes. 10 minutes are taking the ride and 25 minutes walk with streets of old Cracow to the Main Market. 10 minutes takes the walk on Jewish District - Kazimierz. Balice airport transfer with A4 motorway is taking 30 minutes. The four-star modernly designed Galaxy Hotel welcomes guests with specific requirements. To satisfy needs of guests hotel offers 3 categories of rooms: the Standard, the Business Class and Suite rooms. It is possible to join rooms. Additionally rooms are equipped with comfortable sofa-bed. These solutions allow for luxurious accommodating parents with children, group of friends or persons with disabilities with carers. All rooms are equipped with LCD, SAT TV, phone, radio, coffee-tea set, mineral water, desk, free access to the Wi-Fi Internet, in the bathroom cosmetics, towels and hairdryer. Business Class room additional equipments bathrobe, slippers, newspapers and laundry and ironing service without extra charges. SUITE room (bedroom and a living room with the bathroom and the additional toilet) - the biggest room in the hotel with additional services included: bathrobes, slippers, coffee express, newspapers, laundry and ironing service. Business Class and Suite rooms are equipped with the safe and mini-bar. Guest can use kiosk-bar equipped with sweets and alcohol and assets to deposit in the safe of the reception. To all guests from 6.30 to 10.30 of every morning a newly ground coffee and a fresh buffet breakfast are awaiting in the restaurant. The restaurant overlooking Vistula River is open from 12.00 to 23.00 and offers international dishes, elaborate desserts and light snacks with 24 hours room service. At guests' disposal are bars: in the lobby to espresso before the trip, in the restaurant to the aperitif before the supper. All guests can use indoor swimming pool, Jacuzzi, saunas, fitness room. The Galaxy SPA&Wellness centre offers various relaxing and body treatments. In the hotel a floristic studio, medical services and a souvenir shop are also available. For youngest hotel prepared a play area.

Due to annual mandatory revision, we inform you that between 15.02-02.03.2017 the swimming pool, Jacuzzi and saunas will be closed. We apologize for any inconveniences. The hotel offers SPA & Wellness area with indor heated swimming-pool with countercurrent, jacuzzi, steam & dry saunas and fitness room free of charge. We also offer special rates for massages and cosmetic treatments. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2011, Number of floors: 6, Family hotel, Cycling/Biker hotel, City hotel, Trade fair/Conference hotel, Non-smoking hotel, Children-friendly hotel, Women's hotel, Hiking hotel, Business hotel, Gay and lesbian-friendly hotel, Number of rooms: 205, Number of singlerooms: 1, Number of double rooms: 204, Number of twin-rooms: 149, Of which have a double bed: 50, Of which are suitable as three-bed rooms: 50, Number of rooms with internal connecting door: 23, Number of suites/appartments: 5, Number of rooms with air conditioning: 205, Number of luxury rooms: 5, Number of business rooms: 26, Number of non-smoking rooms: 185, Hypoallergenic rooms: 5, Family room available:, Children's beds/cots: 5, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Galaxy (Kraków):

Visa Japan Credit Bureau American Express Mastercard Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 PLN
  • WiFi with internet access in lobby Price/Day 0,00 PLN
  • Public internet terminal: Price/Hours: 0,00 PLN
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Parking for women at hotel
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Hotel-owned car park Price/Day 40,00 PLN
  • Garage in hotel Price/Day 60,00 PLN
  • Parking Price/Day 40,00 PLN
  • Car park is a 1-minute walk away
  • Garage is a 1-minute walk away
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Sprinkler system
  • Video surveillance of hallways
  • Fire alarm
  • Security guards
  • Smoke detectors in all rooms
  • Building meets all current local/state/country building codes
  • Audible smoke alarm in hallways
  • Hotel has emergency lighting
  • Audible smoke alarms in guest rooms
  • Hallways equipped with fire exstinguishers
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Emergency exits for each floor
  • Guest room doors self-closing
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Parking areas patrolled
  • Hotel complies with country/state/local fire prevention laws
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Automated external defibrillator on site (AED)
  • Parking area equipped with lights
  • Hotel stairways ventilated
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Common-rooms
  • Lighting
  • Sightseeing tours
  • Background music
  • Parking site
  • Indoor swimming pool:
    Open 08:00 - 22:00
  • Sauna:
  • Turkish bath:
  • Fitness room:
  • Health and beauty center: 08:00 - 22:00
  • Beauty parlor:
  • Fitness centre:
  • Breakfast: 06:30 - 10:30
  • Vegetarian food available
  • Diabetic food available
  • Wholefood available
  • Hotel bar
  • Restaurant(s): 1
    12:00 - 23:00
  • Gastronomy suitable
  • Waiter-Service
  • Menu
  • Main-dishes

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 5
  • TV remote control
  • Telephone on the desk
  • Telephone in the bathroom
  • TV with international news channel
  • Satellite TV
  • WiFi in all rooms Price/Hour 0,00 PLN
  • DSL/Broadband internet access in 205 rooms
  • Full-length mirror
  • Heated towel rack in bathroom
  • Windows for opening
  • Bathroom with shower
  • Seating area
  • Emergency information
  • Hairdryer
  • Bathroom with bathtub
  • Separate luggage storage
  • Desk
  • Plan of emergency exits
  • Room safe
  • Soundproof windows
  • Centrally controlled air conditioning
  • Temperature controls: : 204
  • Waterboiler
  • Coffee machine/Tea-maker
  • Closet
  • Coat-hook in bathroom
  • Aircondition remote control
  • Bathroom with counter space
  • Garderobe
  • Bed height adjustable
  • Luggage rack
  • Reading light
  • Free tea supplies in room

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Medical service
  • Change of towels every 2 days
  • Change of linen every 2 days
  • Health and beauty vouchers
  • Food vouchers
  • Free use of the sauna
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Car rental
  • Express check-out
  • Classic concierge service
  • Sightseeing tours
  • Porter service: Price/piece: 8,00 PLN
  • Business Center
  • Large dogs permitted: Price/Day: 60,00 PLN
  • Pets permitted: Price/Day: 60,00 PLN
  • Hotel safe
  • Ice machine
  • Changing mat for babies
  • ATM
  • Vending machine for beverages
  • Air conditioning in public areas
  • Adaptor for Chinese/US plugs
  • Newspaper
  • Trips
  • Information-Service
  • ISDN internet access in all conference rooms
  • Audiovisual conference equipment
  • In-house interpreting system
  • Number of conference rooms: 3
  • Conference facilities for up to 1025 people
  • WiFi in all conference rooms

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Hotel Galaxy (Kraków)

Hotel Galaxy (Kraków): Location and distance

Center: 2.00 km - Krakau

Airport: 13.00 km

Train station: 2.00 km - Kraków - Głowny Railway Station

Highway: 13.00 km - Mirowska

Frequently asked questions about Hotel Galaxy (Kraków)

How was the Hotel Galaxy rated on average?
On average, the Hotel Galaxy was rated 8.3 by 33 former guests.
How far is the distance to the nearest train station?
The nearest train station is 2 kilometers from the Hotel Galaxy.
How far is the distance to the nearest airport?
The nearest airport is 13 kilometers from the Hotel Galaxy.
Is the hotel Hotel Galaxy centrally located?
The Hotel Galaxy is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Galaxy?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Car park is a 1-minute walk away
  • Parking areas patrolled
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Galaxy?
At the Hotel Galaxy, breakfast is served from 06:30 to 10:30.
Is it possible to cancel the booking at the Hotel Galaxy free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Galaxy?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club
  • Billing to corporate account possible

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Evaluations of Hotel Galaxy (Kraków)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
33 Evaluations 21 including comments:
8.3 / 10

solo traveller private customer between 30 and 40 years

29.01.18

8.1 Very good

Positive breakfast and the stuff Negative the layout in wellness. its not hygienic to use towel. bed sheets are better. no place for leaving towels, few more chairs would appreciate

couple between 50 and 60 years

19.07.17

9 Excellent

Positive Pleasant staff, good variety of breakfast, great position Negative Carpets on 6th floor , we were needed cleaning .

group traveler between 30 and 40 years

10.07.17

9.3 Excellent

Negative Additional fee for parking

anonymous between 50 and 60 years

02.06.17

6.2 Satisfying

Positive good location, spa Negative noise coming from technical equipment

anonymous

10.07.16

7.9 Good

Positive Hospitality and quality of service. Negative Insufficient refrigerator in room.