Hotel Eurostars Madrid Gran Vía

solo traveller private customer between 40 and 50 years

05.11.13

10 Excellent

Positive The staff in the hotel was very friendly and ready to help. The room was comfortable and clean and the breakfast buffet excellent. Highly recommendable! Negative There was actually nothing, I could complain about.

couple between 30 and 40 years

31.01.11

8.4 Very good

Positive Staff is very friendly and helpfull. Rooms are very clean, big size and good quality, but, this is the only which is good about rooms. Location is superior. Negative I had a room which placed just in front of the elevator - nightmare - sound-isolation is absent - feeling that all this people who waiting for the elevator and talking is in your room. Second bad thing is that some rooms have no windows - which is frust

corporate customer between 50 and 60 years

11.10.10

7.1 Good

Positive I did not take breakfast. Restaurant area looked nice. Therefore I can not evaluate food. There are a lot of good possibilities in the area for eating out, recreation etc. However, I do not have particular recommendation. Negative I was not made aware of any sport or wellness facilities. Therefore, I can not evaluate. The recommended (by the Hotel) restaurant was less than expected and was also less than it pretended. A couple of meters more walking has nicer restaurants.

couple between 30 and 40 years

29.06.10

8.7 Very good

Positive clean, friendly staff, very centrally located Negative decoration from the 80s, at least quite spacious