Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Excelsior (Frankfurt am Main)

Mannheimerstrasse 7-9, 60329 Frankfurt am Main - Bahnhofsviertel
Center 1.33 km Train station 0.22 km Airport 12.35 km
7.7

860 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Excelsior (Frankfurt am Main)
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business tariff
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Single room Price from: €95.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Excelsior (Frankfurt am Main)

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WiFi in room
  • Domestic landline phone calls
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city and business travellers

The Hotel Excelsior is centrally located, right next Frankfurt's main railway station. From here, it is a few minutes' walk to the financial district, the Römer building and the city centre. It is a 12-minute drive to the airport.

Your accommodations at a glance

The rooms are furnished with comfortable furniture. All of the rooms are flooded with light, and are bright and cosy. A practical work area is at your disposal. Use the minibar at no charge; it is refilled daily.

Look forward to the Goethe Bar

A comprehensive breakfast offer is ready for you as early as 5 a.m. PC's are available for you to use in the hotel lobby free of charge. The hotel bar offers cocktails, wine, beer and snacks.

Hotel data

Last partial renovation 2009, Number of floors 8, Total number of rooms 197, Number of single rooms 104, Number of double rooms 73, of which are suitable as three-bed rooms 18, Number of junior suites 1, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 12:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, No-smoking hotel, No-smoking room 101, Family rooms available 4,

Reception open
During the week
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 12:00 p.m.
Check-Out : 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Excelsior (Frankfurt am Main):

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Electronic cash Travelers' checks

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Garage in the hotel Fee per 24 hours 20,00 EUR
  • Restaurant(s) 1 open from 17:00.00 until 22:00.00
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Breakfast for early risers from 05:00 o'clock to 11:00 o'clock
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider FREE HotSpot
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Analogue modem connection
  • Mini-bar
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WLAN in room
  • Domestic landline phone calls
  • Adaptor for Chinese/US plugs
  • Chinese newspaper

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Hotel Excelsior (Frankfurt am Main)

Hotel Excelsior (Frankfurt am Main): Location and distance

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Center: 1.33 km - Frankfurt

Airport: 12.35 km - Frankfurt am Main International Airport (FRA)

Train station: 0.22 km - Frankfurt Hbf (tief)

Highway: 2.54 km - A648 - Anschluß (Theodor-Heuss-Allee)

Frequently asked questions about Hotel Excelsior (Frankfurt am Main)

How was the Hotel Excelsior rated on average?
On average, the Hotel Excelsior was rated 7.7 by 860 former guests.
What time does check-in start at Hotel Excelsior?
Check-in is from 12:00.
Until what time do you have to check out?
The Hotel Excelsior requires you to leave your room by 12:00.
How far is the distance to the nearest train station?
The nearest train station is 0.2 kilometers from the Hotel Excelsior.
How far is the distance to the nearest airport?
The nearest airport is 12.4 kilometers from the Hotel Excelsior.
Is the hotel Hotel Excelsior centrally located?
The Hotel Excelsior is approximately 1.3 kilometers from the city center.
Is there parking for hotel guests at the Hotel Excelsior?
The following parking options are available to hotel guests.
  • Garage in the hotel Fee per 24 hours 20,00 EUR
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Excelsior?
Breakfast is not available at the Hotel Excelsior.
Is it possible to cancel the booking at the Hotel Excelsior free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Excelsior?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Travelers' checks

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Evaluations of Hotel Excelsior (Frankfurt am Main)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
860 Evaluations 520 including comments:
7.7 / 10
87 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer between 30 and 40 years

24.06.19

7.7 Good

Positive Front desk quality breakfast Negative Bed is quite old shower drainage is partially stuck

group traveler between 50 and 60 years

18.11.17

8.8 Very good

Negative not ventilation on bathroom

anonymous

02.07.17

8.8 Very good

Negative The terrible WIFI !!!

corporate customer between 40 and 50 years

21.11.16

6.2 Satisfying

Positive Free minbar, Wifi and national calls Negative I booked a double room for single use, but then 2 breakfasts appeared on the bill. When I complained immediately, the staff argued and said that it's a double room, so there should be two breakfasts. But it was clearly written on my confirmation that I b

corporate customer between 40 and 50 years

15.09.16

7.5 Good

Positive Practical location

1 2 3 4 5 6 7 ... 10
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