Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Grand Mercure Changsha Downtown

Center 4.00 km Train station 4.00 km Airport 24.00 km
7.6

90 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Grand Mercure Changsha Downtown
Hotel Grand Mercure Changsha Downtown
Hotel Grand Mercure Changsha Downtown
Hotel Grand Mercure Changsha Downtown
Hotel Grand Mercure Changsha Downtown
1/21 Hotel Grand Mercure Changsha Downtown
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9/21 Hotel Grand Mercure Changsha Downtown
10/21 Hotel Grand Mercure Changsha Downtown
11/21 Hotel Grand Mercure Changsha Downtown
12/21 Hotel Grand Mercure Changsha Downtown
13/21 Hotel Grand Mercure Changsha Downtown
14/21 Hotel Grand Mercure Changsha Downtown
15/21 Hotel Grand Mercure Changsha Downtown
16/21 Hotel Grand Mercure Changsha Downtown
17/21 Hotel Grand Mercure Changsha Downtown
18/21 Hotel Grand Mercure Changsha Downtown
19/21 Hotel Grand Mercure Changsha Downtown
20/21 Hotel Grand Mercure Changsha Downtown
21/21 Hotel Grand Mercure Changsha Downtown
business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Both business & leisure travellers
business tariff
€0.00
Single room Price from: €38.40 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Grand Mercure Changsha Downtown

  • Free WiFi
  • Domestic landline phone calls
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to cordially welcome you to the Crowne Plaza CITY CENTRE CHANGSHA. The InterContinental Hotels Group family happily welcomes you to the Crowne Plaza CITY CENTRE CHANGSHA! Ask our qualified reception team for details on car hire and feel free to use hotel parking during your stay. Our attractive hotel features a daily newspaper for free. Our hotel's wireless internet can be used in the spacious public areas. Meet family in our full-service eatery or the lively hotel bar. Where you will stay While visiting us, our guests are supplied with a work desk, a minibar stocked with delicious goodies as well as a trouser press that are part of all the hotel rooms. The rooms at our hotel feature satellite TV. A safe is available in your hotel room. All of the rooms in our hotel are equipped with a properly functioning telephone. The room also includes a microwave. A refrigerator is included in your room. Put in your favourite movie in your room's DVD-player. Relax and unwind in the bath in your very own bathroom. There is a hand-held blow-dryer and a house coat in all hotel rooms.

Hotel data

Hotel built in: 2018, Last complete renovation: 2018, Last partial renovation: 2018, Number of floors: 25, City hotel, Children-friendly hotel, Holiday hotel, Business hotel, All-inclusive hotel, Number of rooms: 350, Number of singlerooms: 198, Number of double rooms: 152, Number of non-smoking rooms: 165, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 12:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Grand Mercure Changsha Downtown:

Visa Japan Credit Bureau American Express China Union Pay Mastercard

Service & facilities

  • Elevator
  • Reception (lobby)
  • Executive/Business floor
  • WiFi with internet access in lobby Price/Day 0,00 CNY
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Hotel-owned car park Price/Hour 0,00 CNY
  • Hotel-owned car park Price/Day 0,00 CNY
  • Garage in hotel
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Sprinkler system
  • Video surveillance of hallways
  • Security guards
  • Fire alarm
  • Building meets all current local/state/country building codes
  • Smoke detectors in all rooms
  • Audible smoke alarm in hallways
  • Hotel staff Red Cross certified in CPR
  • Hotel has emergency lighting
  • Audible smoke alarms in guest rooms
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hallways equipped with fire exstinguishers
  • Guest rooms accessed by interior entrances
  • Guest room doors self-closing
  • Emergency exits for each floor
  • Video surveillance recorded 24 hrs a day
  • Parking areas patrolled
  • Hotel complies with country/state/local fire prevention laws
  • All guest rooms equipped with sprinklers
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Parking area equipped with lights
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel stairways ventilated
  • Indoor swimming pool:
    Open 10:00 - 20:00
  • Sauna: Price 0,00 CNY
  • Fitness room:
  • Breakfast: 07:00 - 10:30
  • Breakfast for early risers: 06:00 - 07:00
  • Selection of Chinese dishes in restaurant and room service
  • Vegetarian food available
  • Kosher food available
  • Breakfast with Chinese dishes
  • Halal food available
  • Diabetic food available
  • Wholefood available
  • Restaurant(s): 1
    07:00 - 10:30
  • Offdays: Su,Mo,Th,Fr,We,Sa,Tu
  • Chop sticks
  • Menu

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Voicemail
  • TV remote control
  • TV in the bathroom
  • Telephone by the bed
  • Telephone on the desk
  • Cable TV
  • Telephone in the bathroom
  • TV with international news channel
  • Fax
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Bathrobes
  • Hairdryer
  • Bathroom with bathtub
  • Separate luggage storage
  • Desk
  • Plan of emergency exits
  • Bathroom with shower
  • Seating area
  • Room safe
  • Emergency information
  • Make-up mirror
  • Centrally controlled ventilation
  • Centrally controlled air conditioning
  • Waterboiler
  • Iron + ironing board in 350 rooms
  • Chinese TV channel
  • Complimentary slippers provided in room
  • Chinese instant noodles in minibar
  • Free tea supplies in room

In-house services

  • Laundry service
  • Change of towels once a day
  • Free WiFi
  • Domestic landline phone calls
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • Express check-out
  • Check-out terminal
  • Pets not allowed
  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Local map and destination/city information in Mandarin
  • Mandarin log-in instructions for internet
  • Number of conference rooms: 16
  • Conference facilities for up to 580 people

Show moreless

Hotel Grand Mercure Changsha Downtown

Hotel Grand Mercure Changsha Downtown: Location and distance

Center: 4.00 km - 五一广场

Airport: 24.00 km - 长沙黄花国际机场

Train station: 4.00 km - 长沙火车站

Frequently asked questions about Hotel Grand Mercure Changsha Downtown

How was the Hotel Grand Mercure Changsha Downtown rated on average?
On average, the Hotel Grand Mercure Changsha Downtown was rated 7.6 by 90 former guests.
How far is the distance to the nearest train station?
The nearest train station is 4 kilometers from the Hotel Grand Mercure Changsha Downtown.
How far is the distance to the nearest airport?
The nearest airport is 24 kilometers from the Hotel Grand Mercure Changsha Downtown.
Is the hotel Hotel Grand Mercure Changsha Downtown centrally located?
The Hotel Grand Mercure Changsha Downtown is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Grand Mercure Changsha Downtown?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Parking areas patrolled
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Grand Mercure Changsha Downtown?
Is it possible to cancel the booking at the Hotel Grand Mercure Changsha Downtown free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Grand Mercure Changsha Downtown?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • China Union Pay
  • Mastercard
  • Diners Club

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Evaluations of Hotel Grand Mercure Changsha Downtown

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
90 Evaluations 53 including comments:
7.6 / 10

corporate customer between 40 and 50 years

25.07.17

7.2 Good

Positive Centre of city, all shopping areas walk-able from hotel. Free hotel shuttle service to Bosch plant - leaves at 08:15 and returns at 18:00hrs. Negative Breakfast typical Chinese, 40mins to plant every morning.

corporate customer between 40 and 50 years

18.11.14

8.6 Very good

Positive Staff very friendly. Breakfast choice is awesome. Club lounge/25th floor services is very nice. Room very clean. Negative Room (Suite, 16th floor) is quite cold. It was impossible to set T° above 19°C. Prices announced during check in was not according Bosch Hotel reservation. claim was made. After price was OK.

corporate customer up to 30 years

21.07.14

9.2 Excellent

Positive Staff is really friendly. Good location.

corporate customer between 50 and 60 years

19.05.14

7.8 Good

Positive in general quite friendly staff Negative non smoking room a little bit smelly (smoky) restaurant team a little over challenged for peak load, quick running out of dishes

corporate customer between 30 and 40 years

17.04.14

3.8 Appealing

Positive the location is pretty good for travelling Negative too noisy proof, and too smelly Blanket