Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Botanico & Oriental Spa Garden (Puerto de la Cruz)

Center 0.75 km Train station 20.77 km Airport 4.00 km
8.4

5 Evaluations

1/1 Hotel Botanico & Oriental Spa Garden (Puerto de la Cruz)
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ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Botanico & Oriental Spa Garden (Puerto de la Cruz)

  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel

Business hours of reception: 24 hours

Botanico Hotel & The Oriental Spa Garden are located in the exclusive residential area of La Paz in Puerto de la Cruz. The hotel is a member of The Leading Hotels of The World and is one of the most prestigious and traditional hotels on the Canary Islands. The picturesque city centre and the enchanting volcanic beaches are only a few minutes away from the hotel.

All 252 comfortable rooms are appointed with air condition, minibar, satellite TV, ISDN, hairdryer, bathrobe and safe. Additionally, they offer a beautiful view to the sea, the volcano Teide or to the garden.

Our dining a la carte offer includes a 3-course menu and can optionally be reserved for a fixed surcharge in any of the 3 specialty restaurants.

Hotel guests can enjoy the free usage of the thermal facilities in the Oriental Spa Garden (3.500 m²), including indoor and outdoor pools, pools with hydro massage, Japanese sauna, Turkish bath, Oriental laconium, jacuzzi tub, cardiovascular fitness room, experience showers, cold water splash, aromatherapy area, inhalation room and ice temple.

Guests may also benefit from the free of charge cardiovascular fitness room, tennis courts, table tennis and pool table or the hotel’s putting green (5.000 m²). There is a complimentary bus service to the town centre available on weekdays. Bus connections, supermarkets, bars and restaurants are all in close proximity.

Until 30th August 2012: daily free access to the spectacular thermal circuit in The Oriental Spa Garden for all guests of 16 years and over. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1974, Last complete renovation 1996, Last partial renovation 2009, Number of floors 5, Total number of rooms 252, Number of single rooms 52, Number of double rooms 200, of which have 2 separate beds 170, of which have a double bed 30, Rooms with connecting door 160, Number of suites (separate rooms) 15, Number of junior suites 32, Number of rooms with air conditioning 252, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, Holiday resort, Tennis hotel, Health and beauty hotel, Certified Spa Hotel, Ayurveda treatment, Spa hotel, Family hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 150, Family rooms available 20, Children's beds/cots 20,

Reception open
During the week
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 14:00 p.m.
Check-Out : 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Botanico & Oriental Spa Garden (Puerto de la Cruz):

Diners Club Visa Eurocard/MasterCard American Express Travelers' checks

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Restaurant(s) 4 open from 12:30.00 until 16:00.00 and from 19:00 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Indoor pool open from 09:00.00 until 20:00.00
  • Outdoor swimming pool open from 09:00.00 until 20:00.00
  • Sauna
  • Solarium Fee 30,50 EUR
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 09:00.00 until 20:00.00
  • Beauty parlor open from 09:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • Breakfast from 07:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Ironing machine for pants in 40 rooms
  • Temperature controls in 252 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 252 rooms
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 15 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Classic concierge service
  • Porter service
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Room service from 00:01.00 until 00:00.00
  • Evening entertainment
  • Hairdresser/barber
  • Babysitter Hourly rate 15 EUR
  • Limousine service
  • Medical service

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Hotel Botanico & Oriental Spa Garden (Puerto de la Cruz)

Hotel Botanico & Oriental Spa Garden (Puerto de la Cruz): Location and distance

Center: 0.75 km - Puerto de La Cruz

Airport: 4.00 km - Puerto de la Cruz

Train station: 20.77 km - Tenerife Norte Airport (TFN)

Frequently asked questions about Hotel Botanico & Oriental Spa Garden (Puerto de...

How was the Hotel Botanico & Oriental Spa Garden rated on average?
On average, the Hotel Botanico & Oriental Spa Garden was rated 8.4 by 5 former guests.
What time does check-in start at Hotel Botanico & Oriental Spa Garden?
Check-in is from 14:00.
Until what time do you have to check out?
The Hotel Botanico & Oriental Spa Garden requires you to leave your room by 12:00.
How far is the distance to the nearest train station?
The nearest train station is 20.8 kilometers from the Hotel Botanico & Oriental Spa Garden.
How far is the distance to the nearest airport?
The nearest airport is 4 kilometers from the Hotel Botanico & Oriental Spa Garden.
Is the hotel Hotel Botanico & Oriental Spa Garden centrally located?
The Hotel Botanico & Oriental Spa Garden is approximately 0.8 kilometers from the city center.
Is there parking for hotel guests at the Hotel Botanico & Oriental Spa Garden?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Parking directly by the hotel
What are the breakfast times at the Hotel Botanico & Oriental Spa Garden?
At the Hotel Botanico & Oriental Spa Garden, breakfast is served from 7:30 to 11:00.
Is it possible to cancel the booking at the Hotel Botanico & Oriental Spa Garden free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Botanico & Oriental Spa Garden?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Travelers' checks

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Evaluations of Hotel Botanico & Oriental Spa Garden (Puerto de la Cruz)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
5 Evaluations 2 including comments:
8.4 / 10

couple over 60 years

08.02.07

7.6 Good

Positive good ambiance and quality. staff attentive. Negative standard rooms a bit small. access to the fitness facilities should be earlier than 09.00.