Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Best Western Raphael Hotel Altona (Hamburg)

Center 4.00 km Train station 5.00 km Airport 9.00 km
7.5

525 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Best Western Raphael Hotel Altona (Hamburg)
Best Western Raphael Hotel Altona (Hamburg)
Best Western Raphael Hotel Altona (Hamburg)
Best Western Raphael Hotel Altona (Hamburg)
Best Western Raphael Hotel Altona (Hamburg)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €98.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Best Western Raphael Hotel Altona (Hamburg)

  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Ein perfekter Standort für Städtereisende

Das Best Western Raphael Hotel Altona ist ein Stadthotel in optimaler Lage direkt am Elberadweg in Hamburg. Gleich um die Ecke tauchen Sie ein in die quirlige Restaurant- und Kneipenszene. Fischmarkt, Reeperbahn und Hafen sind fußläufig erreichbar.

Ihre Unterkunft auf einen Blick

Moderne, komfortable Zimmer stehen für einen angenehmen Aufenthalt bereit. Freundliche Farben und ansprechende Dekorationen schaffen ein behagliches Flair. Wählen Sie Ihr Nichtraucherzimmer in verschiedenen Kategorien und nutzen Sie den angebotenen Kissen-Service für einen erholsamen Schlaf.

Freuen Sie sich auf die finnische Sauna

Stärken Sie sich vor Ihrem Streifzug durch Hamburg mit einem köstlichen Frühstück vom Buffet. Entspannung finden Sie in der Sauna oder Sie genießen an der Bar einen Drink zum Abschluss des Tages. Fahrradfahrer finden in der Fahrradgarage einen sicheren Stellplatz für ihr Rad.

Hotel data

Hotel built in: 1961, Last partial renovation: 2022, Number of floors: 4, Children-friendly hotel, Family hotel, City hotel, Family-run hotel, Non-smoking hotel, Business hotel, Number of rooms: 43, Number of singlerooms: 1, Number of double rooms: 26, Number of twin-rooms: 3, Of which have a double bed: 31, Number of junior suites: 14, Number of non-smoking rooms: 43, Family room available:, Children's beds/cots: 2, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Best Western Raphael Hotel Altona (Hamburg):

Mastercard American Express Visa Electronic cash

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 12,00 EUR
  • Parking Price/Day 12,00 EUR
  • Garage is 3-minutes walk away
  • Hotel-owned car park
  • Smoke detectors
  • Fire alarm
  • Hallways equipped with fire exstinguishers
  • Guest rooms accessed by interior entrances
  • Sauna: Price 10,00 EUR
  • Breakfast: 06:30 - 10:00
  • Hotel bar

Room facilities

  • Satellite TV
  • TV with international news channel
  • TV remote control
  • Telephone on the desk
  • Voicemail
  • Radio
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Analogue modem connection in 39 rooms
  • Hairdryer
  • Windows for opening
  • Plan of emergency exits
  • Separate luggage storage
  • Bathroom with bathtub
  • Soundproof windows
  • Full-length mirror
  • Bathroom with shower
  • Emergency information
  • Desk
  • Minibar
  • Room safe
  • Make-up mirror
  • Individually controlled ventilation: : 39
  • Ironing machine for pants in 39 rooms
  • Coffee machine/Tea-maker in 39 rooms

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Secretarial services
  • Pets not allowed
  • Free daily newspapers

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Best Western Raphael Hotel Altona (Hamburg)

Best Western Raphael Hotel Altona (Hamburg): Location and distance

Center: 4.00 km - Hamburg

Airport: 9.00 km

Train station: 5.00 km - Hamburg Hbf

Highway: 2.59 km - A7 - Hamburg-Othmarschen

Frequently asked questions about Best Western Raphael Hotel Altona (Hamburg)

How was the Best Western Raphael Hotel Altona rated on average?
On average, the Best Western Raphael Hotel Altona was rated 7.5 by 525 former guests.
How far is the distance to the nearest train station?
The nearest train station is 5 kilometers from the Best Western Raphael Hotel Altona.
How far is the distance to the nearest airport?
The nearest airport is 9 kilometers from the Best Western Raphael Hotel Altona.
Is the hotel Best Western Raphael Hotel Altona centrally located?
The Best Western Raphael Hotel Altona is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Best Western Raphael Hotel Altona?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Best Western Raphael Hotel Altona?
At the Best Western Raphael Hotel Altona, breakfast is served from 06:30 to 10:00.
Is it possible to cancel the booking at the Best Western Raphael Hotel Altona free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Best Western Raphael Hotel Altona?
The hotel offers the following payment options:
  • Diners Club
  • Mastercard
  • American Express
  • Visa
  • Electronic cash

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Evaluations of Best Western Raphael Hotel Altona (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
525 Evaluations 269 including comments:
7.5 / 10

couple between 40 and 50 years

16.10.09

7.8 Good

Positive I was under the impression that the accommodation had been prepaid on arrival so never paid on departure. I received notification the next day via email that i had not paid. Negative A bit more clarification needed when checking in would have avoided this missunderstanding.

corporate customer between 30 and 40 years

26.03.07

3.6 Appealing

Negative Disaapointing room, expected more from a Great Western chain.