Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

The Hallmark Queen Hotel (Cheshire West and Chester)

Center 1.00 km Airport 16.00 km
8.2

37 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
The Hallmark Queen Hotel (Cheshire West and Chester)
The Hallmark Queen Hotel (Cheshire West and Chester)
The Hallmark Queen Hotel (Cheshire West and Chester)
The Hallmark Queen Hotel (Cheshire West and Chester)
The Hallmark Queen Hotel (Cheshire West and Chester)
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business tariff details
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel The Hallmark Queen Hotel (Cheshire West and Chester)

  • Free WiFi
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Business hours of reception: 24 hours

The Best Western Premier Queen Hotel, located directly opposite the main line Chester Railway station, dates back all the way to 1860. Having recently seen a regenerating refurbishment creating the fabulous Kings at the Best Western Premier Queen Hotel complete with 87 individually designed executive rooms plus the Kings Quarters Bar and Grill and executive cocktail lounge.

The Best Western Premier Queen Hotel boasts an imposing Italian style and decor. Furnished beautifully, yet functionally – The Hotel offers quiet and spacious, first class accommodation. 218 en-suite bedrooms, many recently refurbished to a very high standard, all enjoying the pinnacle of modern comfort and convenience. Rooms are equipped with every facility including direct dial telephone, sat-TV, movie and games packages, tea and coffee making facilities and other such luxuries you might expect of a prestigious hotel.

Outside of your room, the hotel offers a number of guest facilities and services including a state-of-the-art TechnoGym, a fabulous room service menu, a delectable brassiere and so much more!

The Kings Quarters is the £20 million pound addition to the fabulous Queen Hotel, 8 floors of luxury with 87 bedrooms and suites and the brand new Kings' Quarters Grill and Cocktail Lounge. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1859, Last complete renovation: 2008, Last partial renovation: 2009, Number of floors: 7, Art/Design hotel, City hotel, Trade fair/Conference hotel, Children-friendly hotel, Business hotel, Station hotel, Gay and lesbian-friendly hotel, All-season opened, Number of rooms: 221, Number of singlerooms: 27, Number of double rooms: 194, Number of twin-rooms: 66, Of which have a double bed: 80, Number of non-smoking rooms: 221, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by The Hallmark Queen Hotel (Cheshire West and Chester):

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 GBP
  • Public internet terminal: Price/Hours: 0,00 GBP
  • Secure parking
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Hotel-owned car park Price/Day 15,00 GBP
  • Parking Price/Day 15,00 GBP
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Fire alarm
  • Number of doors with spyhole in room: 200
  • Childrens playground
  • Fitness room:
  • Fitness centre: Price 0,00 GBP
  • Breakfast: 07:00 - 10:00
  • Breakfast for early risers: 06:00 - 10:00
  • Vegetarian food available
  • Kosher food available
  • Halal food available
  • Diabetic food available
  • Hotel bar
  • Restaurant(s): 1
    18:00 - 22:30

Room facilities

  • Easy access for wheelchairs
  • DVD player
  • CD Player
  • TV remote control
  • Telephone by the bed
  • Telephone on the desk
  • Radio
  • Cable TV
  • TV with international news channel
  • WiFi in all rooms Price/Hour 0,00 GBP
  • DSL/Broadband internet access in 87 rooms
  • Full-length mirror
  • Heated towel rack in bathroom
  • Windows for opening
  • Bathroom with shower
  • Emergency information
  • Hairdryer
  • Separate luggage storage
  • Bathroom with bathtub
  • Desk
  • Plan of emergency exits
  • Minibar
  • Make-up mirror
  • Temperature controls: : 87
  • Individually controlled ventilation: : 87
  • Iron + ironing board in 150 rooms
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Room-Service: 00:00 - 23:59
  • Free WiFi
  • Free use of an internet terminal
  • Express check-out
  • Classic concierge service
  • DVD/Video rental
  • Secretarial services
  • Business Center
  • Hotel safe
  • Ice machine
  • Safety deposit boxes at reception
  • Changing mat for babies
  • DSL/Broadband internet access in all conference rooms
  • ISDN internet access in all conference rooms
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 GBP
  • Number of conference rooms: 8
  • Conference facilities for up to 400 people

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The Hallmark Queen Hotel (Cheshire West and Chester)

The Hallmark Queen Hotel (Cheshire West and Chester): Location and distance

Center: 1.00 km - Chester

Airport: 16.00 km

Frequently asked questions about The Hallmark Queen Hotel (Cheshire West and...

How was the The Hallmark Queen Hotel rated on average?
On average, the The Hallmark Queen Hotel was rated 8.2 by 37 former guests.
How far is the distance to the nearest airport?
The nearest airport is 16 kilometers from the The Hallmark Queen Hotel.
Is the hotel The Hallmark Queen Hotel centrally located?
The The Hallmark Queen Hotel is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the The Hallmark Queen Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the The Hallmark Queen Hotel?
At the The Hallmark Queen Hotel, breakfast is served from 06:00 to 10:00.
Is it possible to cancel the booking at the The Hallmark Queen Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the The Hallmark Queen Hotel?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club

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Evaluations of The Hallmark Queen Hotel (Cheshire West and Chester)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
37 Evaluations 24 including comments:
8.2 / 10

group traveler between 40 and 50 years

07.09.18

5.3 Sufficient

Positive Amazing atmosphere and lovely old building. Very good location. Negative Don't book a single room. Its very small and cramped. Furniture in my room was a bit aged. Overnight Parking Fee.

anonymous

10.03.17

8 Very good

Positive Very Gud Hotel... Value for money :) Best place to be in Chester..:) Negative fitness club not good..

group traveler between 50 and 60 years

07.03.17

9.5 Excellent

Positive We stayed in the Kings quarters which have lovely decor with a theme of kings from around the world. The breakfast was the best we have ever had with so much choice and served hot together with Buck's Fizz and a man playing a guitar. The location is right Negative We were not told about the daily rate of car parking at £15 for 24 hours.

couple between 40 and 50 years

20.02.17

7.9 Good

Positive Great location, lovely decor and friendly staff. Negative Everything was to a high standard

anonymous

14.02.17

8.6 Very good

Positive The hotel staff were super helpful but a special mention has to go to the concierge gentlemen (older one) he was first class! I would definitely stay again and recommend this hotel as ideal place to stay in Chester.