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HOTEL INFO Stars

Hotel Best Western Premier Alsterkrug (Hamburg)

Center 7.00 km Train station 7.00 km Airport 2.00 km
8.2

159 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
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business tariff details
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business tariff
€0.00
Single room Price from: €179.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Best Western Premier Alsterkrug (Hamburg)

  • Free WiFi
  • Free use of the sauna
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The BEST WESTERN PREMIER Alsterkrug Hotel is an individual private hotel at the river Alster, built in the style of a country-house with lots of atmosphere, where personal support and outstanding service are paid high attention to. In the hotel there is a continuous mediterranean design. Stone pine wood, earthy-creamy materials, rattan and the Italian „Accente'-Style characterize the interior of the Alsterkrug Hotel including the newly-arranged banquet and conference rooms.  All rooms have internet access and wireless LAN free of charge. The restaurants „Bierstube' and „Alsterkrug' with delicious Mediterranean and rustic specialities, the cosy hotel bar, the idyllic garden restaurant guarantee a distinctive stay. Also nature, such as the Alster hiking trail and the Eppendorf moor, located directly at the hotel, invite you to stay. Bicycles and canoes can be rent in the hotel. Our hotel was elected by the Gourmet to be one of the best in Germany. We are looking forward to your visit!

Enjoy our spacious alsterSPA on over 300sqm with a Finnish sauna, soft-sauna and steam bath. A large SPA-lounge and a peaceful relaxation area with heated loungers complete our offer. The fitness area with high-quality cardio equipment from LifeFitness is the ideal space for your daily workout. The use of all facilities is included in the roomrate. Hotel services such as the parking on the outdoor parking space (subject to avilability), WIFI or the use of the sauna is inlcuded in the room rate. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1985, Last complete renovation: 2002, Last partial renovation: 2021, Number of floors: 3, Cycling/Biker hotel, Art/Design hotel, Children-friendly hotel, Airport hotel, Family hotel, City hotel, Family-run hotel, Trade fair/Conference hotel, Business hotel, Hiking hotel, All-season opened, Number of rooms: 106, Number of singlerooms: 2, Number of double rooms: 103, Number of twin-rooms: 10, Of which have a double bed: 93, Of which are suitable as three-bed rooms: 14, Number of rooms with internal connecting door: 2, Number of junior suites: 16, Number of rooms with air conditioning: 61, Number of non-smoking rooms: 106, Children's beds/cots: 3, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Best Western Premier Alsterkrug (Hamburg):

Mastercard American Express Visa Electronic cash Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Garden/Park
  • Elevator
  • Mobile phone reception
  • Reception (lobby)
  • Executive/Business floor
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Coach parking space at hotel
  • Parking with charging facility for electric cars
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 7,00 EUR
  • Garage in hotel Price/Day 17,00 EUR
  • Parking Price/Day 7,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Fire alarm
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Emergency exits for each floor
  • Hallways equipped with fire exstinguishers
  • Emergency backup generators
  • Hotel stairways ventilated
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Smoke detectors in all rooms
  • Video surveillance recorded 24 hrs a day
  • Guest room doors self-closing
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Number of doors with spyhole in room: 106
  • Number of doors with security lock in room: 106
  • Sauna: Price 0,00 EUR
  • Turkish bath: Price 0,00 EUR
  • Breakfast: 06:30 - 10:30
  • Café/Bistro
  • Vegetarian food available
  • Hotel bar
  • Open-air restaurant/Beer garden, etc.
  • Wholefood available
  • Restaurant(s): 3
    12:00 - 23:00

Room facilities

  • TV with international news channel
  • Satellite TV
  • TV remote control
  • Telephone on the desk
  • Telephone by the bed
  • Radio
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Analogue modem connection in 106 rooms
  • Hairdryer
  • Windows for opening
  • Plan of emergency exits
  • Bathrobes
  • Separate luggage storage
  • Bathroom with bathtub
  • Soundproof windows
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Full-length mirror
  • Desk
  • Minibar
  • Seating area
  • Room safe
  • Make-up mirror
  • Centrally controlled ventilation
  • Temperature controls: : 83
  • Iron + ironing board in 10 rooms
  • Coffee machine/Tea-maker in 106 rooms
  • Free tea supplies in room

In-house services

  • Shoe-polishing machine
  • Medical service
  • Shoe-polishing service
  • Laundry service
  • Baby-Sitting Price/Hours: 25,00 EUR
  • Free WiFi
  • Free use of the sauna
  • Express check-out
  • Check-out terminal
  • Car rental
  • Sightseeing tours
  • Limousinenservice
  • Porter service: Price/piece: 0,00 EUR
  • Secretarial services
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Pets permitted: Price/Day: 15,00 EUR
  • Hotel safe
  • Changing mat for babies
  • Air conditioning in public areas
  • Adaptor for Chinese/US plugs
  • ISDN internet access in all conference rooms
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • Number of conference rooms: 6
  • Conference facilities for up to 139 people

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Hotel Best Western Premier Alsterkrug (Hamburg)

Hotel Best Western Premier Alsterkrug (Hamburg): Location and distance

Center: 7.00 km - Hamburg

Airport: 2.00 km

Train station: 7.00 km - Hamburg Hbf

Highway: 5.44 km - A7 - Hamburg-Stellingen

Frequently asked questions about Hotel Best Western Premier Alsterkrug (Hamburg)

How was the Hotel Best Western Premier Alsterkrug rated on average?
On average, the Hotel Best Western Premier Alsterkrug was rated 8.2 by 159 former guests.
How far is the distance to the nearest train station?
The nearest train station is 7 kilometers from the Hotel Best Western Premier Alsterkrug.
How far is the distance to the nearest airport?
The nearest airport is 2 kilometers from the Hotel Best Western Premier Alsterkrug.
Is the hotel Hotel Best Western Premier Alsterkrug centrally located?
The Hotel Best Western Premier Alsterkrug is approximately 7 kilometers from the city center.
Is there parking for hotel guests at the Hotel Best Western Premier Alsterkrug?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking with charging facility for electric cars
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Best Western Premier Alsterkrug?
At the Hotel Best Western Premier Alsterkrug, breakfast is served from 06:30 to 10:30.
Is it possible to cancel the booking at the Hotel Best Western Premier Alsterkrug free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Best Western Premier Alsterkrug?
The hotel offers the following payment options:
  • Diners Club
  • Mastercard
  • American Express
  • Visa
  • Electronic cash
  • Billing to corporate account possible

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Evaluations of Hotel Best Western Premier Alsterkrug (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
159 Evaluations 69 including comments:
8.2 / 10

anonymous

15.06.17

6 Satisfying

Positive The location was close to the airport and the bar was pleasant Negative The hotel was hugely overpriced. I have stayed in many hotels and this hotel was around double the price it should be.

corporate customer between 50 and 60 years

12.05.09

9.2 Excellent

Positive Staff very friendly and efficient, one hour free WiFi access - very good Negative Room faced main road, had to keep the window closed, otherwise traffic noise would have been too loud