Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel & Aparthotel Casteau Resort (Province Hainaut)

Center 1.00 km Train station 7.00 km Airport 64.84 km
7.1

52 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel & Aparthotel Casteau Resort (Province Hainaut)
Hotel & Aparthotel Casteau Resort (Province Hainaut)
Hotel & Aparthotel Casteau Resort (Province Hainaut)
Hotel & Aparthotel Casteau Resort (Province Hainaut)
Hotel & Aparthotel Casteau Resort (Province Hainaut)
1/21 Hotel & Aparthotel Casteau Resort (Province Hainaut)
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3/21 Hotel & Aparthotel Casteau Resort (Province Hainaut)
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5/21 Hotel & Aparthotel Casteau Resort (Province Hainaut)
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21/21 Hotel & Aparthotel Casteau Resort (Province Hainaut)
business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: €107.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel & Aparthotel Casteau Resort (Province Hainaut)

  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Das Personal begrüßt Sie sehr herzlich in unserem Hotel "Best Western Plus Casteau Resort". Nutzen Sie die Gelegenheit, durch unser Haus die Kette "Best Western" (besser) kennenzulernen. Wir freuen uns auf Sie! Genießen Sie einen traumhaften Urlaub und lernen Sie die Vorzüge eines Wellnesshotels kennen. Parkplatzprobleme gibt es nicht: Nutzen Sie einfach die Parkplätze. Im öffentlichen Bereich steht Ihnen WLAN zur Verfügung. Zuhause sein bei uns Am Empfang, der 24 Stunden bestetzt ist, finden Sie auch ein Schließfach für Ihre Wertsachen . Ein Personenaufzug, um in die oberen Etagen zu gelangen, ist natürlich vorhanden. Eine Hotelhalle mit Videoüberwachungsanlage gibt es natürlich in diesem Hotel. Der Chef unseres Restaurants und sein Team freuen sich, Sie mit leckeren Gerichten in unserem Restaurant zu verwöhnen. Danach genehmigen Sie sich doch ein kaltes Getränk an der Bar. So wohnen Sie In Ihrem Zimmer finden Sie ein Radio, einen Schreibtisch, ein Telefon und Sat-TV. Alle Gästezimmer haben einen Fernseher mit Kabelanschluss. In der Hotellobby haben wir für unsere Gäste eine Zeitung mit internationalen Nachrichten bereitgelegt. Für kalte Getränke auf Ihrem Hotelzimmer sorgt die dort befindliche Minibar. Ihre Wertgegenstände können Sie sicher im zimmereigenen Schließfach verwahren. Neben vielen anderen Ausstattungs-Details hat Ihr Zimmer auch eine Kaffeemaschine. Wir stellen Ihnen in Ihrem Zimmer einen Wasserkocher zur Verfügung. In den mit einer Dusche ausgestatteten Badezimmern finden unsere Gäste auch einen Haartrockner vor. Entspannen und bewegen Relaxen Sie in unserer Sauna oder genießen Sie ein Bad im Jacuzzi. Fahrrad fahren, Gewichte heben oder einfach nur die Kondition steigern – sehr gerne können Sie hierfür unseren hauseigenen Fitnessraum nutzen. Rezeptionszeiten: Jeden Tag: von 00:00 bis 00:00 Uhr

Hotel data

Hotel built in: 1968, Last complete renovation: 2019, Number of floors: 3, Business hotel, Children-friendly hotel, Cycling/Biker hotel, Hiking hotel, Art/Design hotel, Aparthotel, Non-smoking hotel, All-season opened, Number of rooms: 59, Number of singlerooms: 31, Number of double rooms: 25, Number of twin-rooms: 25, Of which have a double bed: 31, Of which are suitable as three-bed rooms: 3, Of which are suitable as four-bed rooms: 1, Number of suites/appartments: 1, Number of apartments: 32, Number of rooms with air conditioning: 91, Number of luxury rooms: 25, Number of non-smoking rooms: 91, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 16:00 p.m.
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel & Aparthotel Casteau Resort (Province Hainaut):

American Express Mastercard Visa Billing to corporate account possible

Service & facilities

  • Garden/Park
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Secure parking
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Hotel-owned car park Price/Hour 0,00 EUR
  • Hotel-owned car park Price/Day 0,00 EUR
  • Free parking
  • Hotel-owned car park
  • EV charging station
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Building meets all current local/state/country building codes
  • Guest rooms accessed by interior entrances
  • Hotel staff trained in first aid
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Smoke detectors in all rooms
  • All guest rooms equipped with sprinklers
  • Automated external defibrillator on site (AED)
  • Video surveillance recorded 24 hrs a day
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Hallways equipped with fire exstinguishers
  • Parking area equipped with lights
  • Sauna: Price 0,00 EUR
  • Whirlpool: Price 0,00 EUR
  • Fitness room:
  • Fitness centre: Price 0,00 EUR
  • Breakfast: 06:30 - 10:00
  • Hotel bar

Room facilities

  • Radio
  • TV remote control
  • Cable TV
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Desk
  • Minibar
  • Windows for opening
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Emergency information
  • Seating area
  • Make-up mirror
  • Hairdryer
  • Full-length mirror
  • Centrally controlled air conditioning
  • Waterboiler
  • Iron + ironing board
  • Coffee machine/Tea-maker
  • Free tea supplies in room

In-house services

  • Shoe-polishing machine
  • Washing machine for guests
  • Laundry service
  • Change of towels every 3 days
  • Change of linen every 4 days
  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Express check-out
  • Shuttle service to the central station: Price 25,00 EUR
  • Shuttle service to the airport: Price 70,00 EUR
  • Free daily newspapers
  • Meets ISO 14001 environmental management standard
  • Secretarial services
  • Business Center
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Pets permitted: Price/Day: 15,00 EUR
  • Vending machine for beverages
  • Air conditioning in public areas
  • Changing mat for babies
  • Ice machine
  • Hotel safe
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • WiFi in all conference rooms Price/Day 0,00 EUR
  • Number of conference rooms: 3
  • Conference facilities for up to 300 people

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Hotel & Aparthotel Casteau Resort (Province Hainaut)

Hotel & Aparthotel Casteau Resort (Province Hainaut): Location and distance

Center: 1.00 km - Casteau

Airport: 64.84 km - Lille-Lesquin Airport (LIL)

Train station: 7.00 km - Mons

Highway: 5.00 km

Frequently asked questions about Hotel & Aparthotel Casteau Resort (Province...

How was the Hotel & Aparthotel Casteau Resort rated on average?
On average, the Hotel & Aparthotel Casteau Resort was rated 7.1 by 52 former guests.
How far is the distance to the nearest train station?
The nearest train station is 7 kilometers from the Hotel & Aparthotel Casteau Resort.
How far is the distance to the nearest airport?
The nearest airport is 64.8 kilometers from the Hotel & Aparthotel Casteau Resort.
Is the hotel Hotel & Aparthotel Casteau Resort centrally located?
The Hotel & Aparthotel Casteau Resort is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Hotel & Aparthotel Casteau Resort?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel & Aparthotel Casteau Resort?
At the Hotel & Aparthotel Casteau Resort, breakfast is served from 06:30 to 10:00.
Is it possible to cancel the booking at the Hotel & Aparthotel Casteau Resort free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel & Aparthotel Casteau Resort?
The hotel offers the following payment options:
  • American Express
  • Mastercard
  • Visa
  • Billing to corporate account possible

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Evaluations of Hotel & Aparthotel Casteau Resort (Province Hainaut)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
52 Evaluations 24 including comments:
7.1 / 10

corporate customer up to 30 years

25.02.13

3.5 Appealing

Negative Fitness center with outdated equipment and also very dirty. There is no elevator in the hotel. Furniture in the rooms is outdated and carpet dirty.

couple over 60 years

14.09.11

5.2 Sufficient

Positive Good food in the nearby restaurant but expensive. Negative Bathroom very cramped, needs refurbishment, limescale not cleaned off. No Lift. No restaurant inside, we had to walk across the car park, then we found it very busy. The staff were helpful and squeezed us in, but we had not been told anything when we ch

group traveler between 30 and 40 years

27.05.09

4.8 Appealing

Positive Very good location - near highway. Quite calm surroundings. Negative The rooms need reconstruction. The AC was not working (or is not available), it was very hot and I didn't sleep well at all. The bed was too soft for me. Breakfast with limited offer.