Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Ascott Waterplace Surabaya

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Willkommen im "Ascott Waterplace Surabaya"! Wir würden uns freuen, Sie als Gast in unserem ansprechend eingerichteten Hotel begrüßen zu können. Lernen Sie ein weiteres Hotel der Kette "The Ascott Hotel Group" näher kennen - wir sind sicher: Als Gast werden Sie auch dieses Mal wieder voll auf Ihre Kosten kommen! Zuhause sein bei uns Unser Hotel verfügt über einen Fahrstuhl. Während Ihres Aufenthalts bei uns im Hotel brauchen Sie Ihre Wäsche nicht selber zu waschen. Überlassen Sie dies gerne dem Wäscheservice. Neben unserem hoteleigenen Restaurant steht Ihnen das Bistro/Café zur Verfügung.

Hotel data

Hotel built in: 2015,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Ascott Waterplace Surabaya:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Elevator
  • WiFi with internet access in lobby
  • Security guards
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Outdoor swimming pool:
  • Café/Bistro
  • Hotel bar

In-house services

  • Classic concierge service
  • Safety deposit boxes at reception

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Hotel Ascott Waterplace Surabaya

Hotel Ascott Waterplace Surabaya: Location and distance

Center: 10.00 km - Surabaya

Train station: 7.00 km

Frequently asked questions about Hotel Ascott Waterplace Surabaya

How was the Hotel Ascott Waterplace Surabaya rated on average?
On average, the was rated by former guests.
How far is the distance to the nearest train station?
The nearest train station is 7 kilometers from the Hotel Ascott Waterplace Surabaya.
Is the hotel Hotel Ascott Waterplace Surabaya centrally located?
The Hotel Ascott Waterplace Surabaya is approximately 10 kilometers from the city center.
Is there parking for hotel guests at the Hotel Ascott Waterplace Surabaya?
Unfortunately, there are no parking facilities available for hotel guests of the Hotel Ascott Waterplace Surabaya.
What are the breakfast times at the Hotel Ascott Waterplace Surabaya?
Breakfast is not available at the Hotel Ascott Waterplace Surabaya.
Is it possible to cancel the booking at the Hotel Ascott Waterplace Surabaya free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Ascott Waterplace Surabaya?
The hotel offers the following payment options:
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • Visa

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